Where:
Syracuse, New York, United States
ProZ.com seeks a multi-talented person to perform full-time Customer Assistance and Support activities from its Syracuse office.
The job includes:
- establishing and maintaining good relationships with language service professionals and outsourcers
- encouraging the use of the existing features of the site
- testing functionality of new website features
- detecting, creating and delivering solutions for the community's needs
- promotion of ProZ.com events
- processing of support requests
We require:
- good communication skills
- proficiency in spoken and written English (ability in other languages a plus)
- ability to work in teams
- market vision, strategic thinking and a desire for new challenges
- accounting and sales skills a plus
Important: Apply only if you are in or near Syracuse and will be able available to work in Syracuse. ProZ.com is not considering candidates in other areas for this position.
Dear Applicant:
Thank you for your interest in working with ProZ.com!
Before applying for a position at ProZ.com, you should study the site carefully, considering whether or not this is a site
and community about which you can be passionate. Be sure to study the
KudoZ and
jobs
systems, the
directory,
forums,
Blue Board,
and other site features. Please also read the
FAQ.
If you are already familiar with all these aspects of the site, and you feel that you may be ready to devote your working hours
to advancing ProZ.com and its community, the next step toward joining the team is to fill out the following application.
A variety of information is requested in the application, and it may take you some time to complete it. We promise that when you
submit a thorough and thoughtful application, we will respond with similar care and consideration.
Please be frank about your skills and background. Candidates that progress in the interview process will be asked to demonstrate
their abilities. Histories and references will also be checked.
If you are not a native speaker of English, please fill out this form, in English, to the best of your ability. Grammar will not be
counted against you.
It is recommended that to prevent the loss of data, you prepare your responses first in a document editor. When your application
is ready, cut and paste each response and then submit the form.
Note that with the exception of contact data, all questions in the application are optional. Applications received will be
kept strictly confidential.