Past Conference
 
 

7th ProZ.com Conference - Prague 2010

"Achieving recognition and prestige"


301 colleagues from 55 countries have registered
Organizer:
Pavel Janoušek
Pavel Janoušek
Czech Republic

View bios entered by members for this conference

Conference program

Understanding Your Client (and why that's important!)

Date and time: 14:00-15:00, Saturday, 2 October, 2010
NOTE: This session has already been held

Room: Room A

Description:
In this workshop we will look at some of the most effective ways of building productive, long-term relationships with clients, including:

• Identifying your key clients
• Understanding WHO your clients are (not as obvious as you think :))
• Grasping the difference between selling translations and providing a service
• Finding out your clients' values
• Finding out your own values
• Identifying and then bridging the gap between your values and those of your clients
• Building long-term relationships and how this will benefit your business
• The attitude that underpins successful relationships
Language: English


Speaker:
Konstantin Kisin (United Kingdom)

Bio: Konstantin Kisin is a highly successful legal, financial and video games translator. Since joining ProZ.com in 2004, he has made full use of the website to propel his business to new heights and build long-term relationships with clients and colleagues.

A regular contributor to Proz.com on the business side of translation, Konstantin has extensive training in the psychology of communication and human behaviour. Sharing his attitude to doing business with his customary passion and enthusiasm, Konstantin's mission is to assist freelancers the world over in establishing professional relationships with clients, making more money, working less and having more fun.

ProZ.com member: Konstantin Kisin


Session Participants


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19 people have registered for this session
Registered for conference Helena Diaz del Real Registered for conference Percy Balemans Registered for conference AllisonK
Registered for conference Barry Appleby Registered for conference Kalinka Hristova Registered for conference Elizabeth Hill Barsanti
Registered for conference Paula Ribeiro Registered for conference Aleksandra Cichon-Krolikowska Registered for conference Jirina Nevosadova
Registered for conference Karel Tatransky Registered for conference Nicole W. Registered for conference Sylvana Simone
Registered for conference Louise Kelleher Registered for conference Margarita Verenikina Registered for conference Sandra Kuple
Registered for conference Ivana Kahle Registered for conference Beth Varley Registered for conference Georgius-pl
Registered for conference Sabina Kralova    





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