Henry Hinds wrote:
You just explained it quite well with the points you mentioned. I would also add:
5. You have a guarantee of uniformity, consistency and EXCELLENCE. (The latter, of course will be established by you in your work).
6. You will have someone (me) who is familiar with your operations and the area(s) in which you work.
7. Pricing will be consistent.
Those are what I can think of at the moment but I'm sure others can contribute more.
About the only downside I can think of for the client is that you are only one person and your time and energy are limited and your workloads can vary. We also hope you can take vacations now and then, so therefore you cannot do anything they may need any time they may need it. However, you can do almost anything if consulted ahead of time so you can plan, and delivery times can be negotiated.
I always emphasize to my clients that I am a one man operation, I'm often busy and at other times I take a lot of time off. Since they know I deliver on all the other points they will wait for me.
It's the best of all worlds but it takes time to develop that direct client base. Once you have, you'll never go back!
I think that holiday and similar things are not a problem. My customers usually know well ahead about larger projects and very short things can be done from your holiday. This is disadvantage, of course. It is good to have RELIABLE colleague, too. Jirina