The other problem I found was the part about personal details. When I set the Paxo for business contacts, I only filled my business details but some of my contacts completed also personal details such as birthdays, anniversaries, etc., which I found strange, as I have never met most of them. Did they think they would receive a card or a present in the future?
When used in conjuction with Outlook, you will get a reminder of that person's birthday. You can then send them a brief, but nice happy birthday note.
I do it with all my clients, and they like it.
Don't you like it when someone remembers your birthday and sends you a note?
[Edited at 2004-06-16 14:45]