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Non-paying customer avoiding responding to negative BB entry: what should I do?
Thread poster: Jason Willis-Lee

Jason Willis-Lee  Identity Verified
Local time: 23:19
Spanish to English
+ ...
Jun 6, 2007

Hi

I have a small claim lodged with the Spanish Court of First Instance with an agency customer who refused to pay for work that was fit for purpose. The end customer (lawyer) cried foul claiming breach of confidentiality from a question posted on proz (no confidentiality was breached as I understand the term). I subsequently placed a negative BB entry which to date has been ignored by the outsourcer so as not to damage their online profile. I would like to take this up with a moderator who can ensure that the entry is indeed posted and that other suppliers can reap the benefit of my experience with this particular outsourcer.

Please advise.

Thanks,
Jason.


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Ralf Lemster  Identity Verified
Germany
Local time: 23:19
English to German
+ ...
Contact a Jobs/BB moderator? Jun 6, 2007

Hi Jason,
I don't quite understand what you're trying to say here:
I subsequently placed a negative BB entry which to date has been ignored by the outsourcer so as not to damage their online profile.

BB entries (whether positive or negative) do not require any acknowledgement or other action from the outsourcer concerned; in the interest of avoiding misunderstandings as to how the BB works, can you please explain what exactly you mean?


I would like to take this up with a moderator who can ensure that the entry is indeed posted and that other suppliers can reap the benefit of my experience with this particular outsourcer.

Please advise.

Well, I'd suggest contacting a Jobs/BB moderator, so we can look into it (which is a bit difficult in the forum).

Best regards,
Ralf


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