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problems with downloading patch from Trados translationzone.com
Thread poster: Marcus Malabad
Marcus Malabad  Identity Verified
Canada
Local time: 12:51
Member (2002)
German to English
+ ...
Dec 20, 2002

specifically, KB 1128 Cumulative Patch for TRADOS 5.5 Freelance



but can\'t seem to do it, since I\'m prompted for a loginname and password. Should I apply for one as a Trados user? How to get them?



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xxxpkb

Local time: 11:51
French to English
You are not alone ! Dec 20, 2002

I too have tried to download this patch in the hope that it will cure some of the horrendous things that happen in TW for Excel.



I sent an e-mail, but obviously to the wrong person. I must try again, to the support team in Germany, who have been very helpful in the past.


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Mario Cerutti  Identity Verified
Japan
Local time: 20:51
Italian to Japanese
+ ...
Trados patch download Dec 20, 2002

Quote:


On 2002-12-20 09:21, marcushm wrote:

specifically, KB 1128 Cumulative Patch for TRADOS 5.5 Freelance



but can\'t seem to do it, since I\'m prompted for a loginname and password. Should I apply for one as a Trados user? How to get them?







Hello, as far as I know, anybody is allowed to enter the patch download section by providing an ID and a password, i.e. after creating your own.



Kind regards



Mario Cerutti

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Mario Cerutti  Identity Verified
Japan
Local time: 20:51
Italian to Japanese
+ ...
Perhaps Trados have changed their mind... Dec 20, 2002

Quote:


On 2002-12-20 09:21, marcushm wrote:

specifically, KB 1128 Cumulative Patch for TRADOS 5.5 Freelance



but can\'t seem to do it, since I\'m prompted for a loginname and password. Should I apply for one as a Trados user? How to get them?







Following my previous message on the same topics, after answering your posting I went to Translationzone.com and tried to download the same patch using my usual ID and Password. Unfortunately these seem not to work anymore, therefore we should contact Trados to have new ones.



Regards



Mario Cerutti

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Monika Coulson  Identity Verified
Local time: 05:51
Member (2001)
English to Albanian
+ ...
Same problem here Dec 22, 2002

When I purchased Trados 5.5 they never send the me loginname (and password) or never even mention how to get them. I have sent several requests to Trados asking for them, and no answer yet...

Monika


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