困惑﹕口譯項目管理問題
Thread poster: jyuan_us

jyuan_us  Identity Verified
United States
Local time: 22:55
Member (2005)
English to Chinese
+ ...
Feb 9, 2009

我們最近OUTSOURCE幾個口譯項目﹐目前進展還可以﹐但我也感覺到一些困惑不知怎麼解決。

最先想到的一個問題是﹕如果口譯員爽約﹐會發生什麼後果﹖怎樣補救﹖


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TRANS4CHINA  Identity Verified
China
Local time: 10:55
English to Chinese
+ ...
我碰到过这种情况 Feb 9, 2009

有一次为客户介绍的一个译员没跟客户说明清楚就中途回家,之后才通知说家里有事不能继续做了,这种应该是最麻烦的事。后来没办法只能马上找人补上,幸亏当天就找到人,但是损失了不少钱。

我觉得每次找口译员的时候可以多找几个作为后备,发生突发事件也是难免的,只要跟客户解释清楚,他们也是可以理解的,但是最重要的还是要马上派另一个人继续做。

[修改时间: 2009-02-09 07:46 GMT]


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Sherwin Zhou  Identity Verified
China
Local time: 10:55
English to Chinese
+ ...
多备几个口译员吧:) Feb 9, 2009

如果口译员爽约,而且没有事先打招呼,如果再没有后备口译员,后果是比较严重的;如果是重要会议口译因此遭受影响,恐怕会遭到索赔。所以一方面:要找对人,尤其是指有职业道德,无特殊原因不会轻易爽约的口译员;另一方面也要多备些口译员,以备不测;

题外话:如果需要来“扬州地区”旅游陪同口译,或英文导游,可以把我纳入后备口译员之一:)


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困惑﹕口譯項目管理問題

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