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Mandat Poste Canadien : payable en France ?
Thread poster: fcl

fcl
France
Local time: 13:13
German to French
+ ...
Jun 26, 2002

Bonjour,



J\'ai reçu récemment un mandat poste (Postal Money Order) Canadien en paiement. Le client est persuadé que cela ne doit pas poser de problèmes et mon bureau de poste ne veut rien savoir.



Quelqu\'un a une expérience sur ce sujet ?



Merci,

François


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Claudia Iglesias  Identity Verified
Chile
Local time: 09:13
Member (2002)
Spanish to French
+ ...
Voici l'info, mais j'ai été incapable de trouver la liste des pays concernés Jun 27, 2002

http://www.canadapost.ca/personal/tools/pg/manual/e07-e.asp#c001



A money order is a document purchased at a postal facility for the transmission of funds between a payer and a payee. The service is available in Canada, the United States and other international destinations.



Characteristics

The purchaser is provided with the money order and accompanying receipt copy.



The serial number on the sender\'s copy must be provided when enquiring about a money order, or requesting a duplicate money order.



A customer must complete an Enquiry and Application for a Duplicate Money Order form (41--015-160) available at any postal outlet.



Applications for duplicate money orders are processed 30 days after the date of issue of the original money order. Duplicates of money orders are issued, free of charge, 50 days from the date of issue.



Enquiries should be directed to:



MONEY ORDER SERVICES



CANADA POST



2701 RIVERSIDE DR SUITE E0025



OTTAWA ON K1A 0B1



Money orders issued in Canada may be cashed or reimbursed, without charge, at any postal outlet in Canada upon presentation of proper identification.



Money orders listed as invalid on the Stolen and Invalid Money Order Circular or have been modified, cannot be cashed and must be sent to Money Order Services where a duplicate money order will be issued.



In cases where the money order is refunded to the sender, Canada Post is free from all liability to the payee. In the same manner, the amount of the money order may be paid to the payee without the consent of the sender.



Information concerning remittances made by money order are not to be released to anyone except the sender, the payee or an authorized representative of the sender or the payee.





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Nathalie M. Girard, ALHC  Identity Verified
English to French
+ ...
Client should have sent a Bank Draft-Money Order Jun 27, 2002

Your client should have gone to a BANK and ask them to issue a bank draft (Money order) in *Euro* to send to you.



Canada post only issued postal money orders in Canadian and US funds if my memory serves.



As far as I know, the postal money orders are mainly used for Canada & US... so I can understand why your local post office would not accept it.



You need a Bank Draft in Euro, which you will be able to cash at your local bank.



Best of luck with this one...



Nathalie





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cheungmo
English to French
+ ...
Suggestion idiote Jun 27, 2002

Peut-être une succursale française d\'une banque canadienne pourrait l\'encaisser?

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Bart B. Van Bockstaele  Identity Verified
Canada
Local time: 07:13
Dutch
+ ...
Cela dépend Jun 27, 2002

François,



It depends. You should carefully read the money order. If it says \'international\', then your post office is OBLIGATED by international treaties to honour it. However, it is not impossible that your local post office is not allowed to honour it and you will have to go to a more important one.



If it is not an international one, your customer made a mistake and should issue you a new one.



International payments are a NORMAL service of virtually all national postal services all over the world.



There is absolutely no need to go through banks. On the contrary, banks are usually far more expensive: they charge higher fees and they give you a less advantageous exchange rate.











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Sara Freitas
France
Local time: 13:13
French to English
Go directly to Services Financiers of la Poste Jun 27, 2002

I have had similar problems with US checks/wire transfers, but never with a money order. Bypass your local bureau de poste and go dirctly to the city/regional central office. Once I got through to the right person, my problem was solved quickly.

Bonne chance!!


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fcl
France
Local time: 13:13
German to French
+ ...
TOPIC STARTER
Un grand merci pour vos réponses, Jun 28, 2002

J\'avais présenté le mandat au bureau de poste central de Toulouse et pris ensuite les renseignements auprès de la personne chargée de l\'international dans leur service financier. Je crois que le problème est qu\'il ne s\'agit pas d\'un mandat international, cette mention ne figurant nulle part sur la formule.



Excellent week-end à tous,

François


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