Customer Management Software Thread poster: Sandra Alboum
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Sandra Alboum 
United States
Local time: 07:09
Member (2003)
Spanish to English
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Hi.
I posted this message in the Agency section of the boards, but I'm not sure that was the right place.
In short, I was looking at buying some software that can help me track my sales, leads, emails, contacts, etc etc...
I know of ACT! and GoldMine, which both claim to do all this (and more). I was wondering if anyone here has any feedback on either of these programs or would recommend another one.
Thanks.
Sandra
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Nikita Kobrin
Lithuania
Local time: 14:09
Member (2010)
English to Russian
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| Translation Office 3000 | Oct 11, 2003 |
You may consider this product designed specifically for freelance translators. I acquired TO3000 a couple of years ago and it has been taking care of all my customer relationship needs ever since. The functionality includes:
- Clients and Contacts Database
- Quotation and Price Policy Builder
- Marketing Assistant for Selling Expert Translation Services
- Translation Jobs Management Tool
- Invoicing and Accounting Wizard
- Effective Organizer and ... See more You may consider this product designed specifically for freelance translators. I acquired TO3000 a couple of years ago and it has been taking care of all my customer relationship needs ever since. The functionality includes:
- Clients and Contacts Database
- Quotation and Price Policy Builder
- Marketing Assistant for Selling Expert Translation Services
- Translation Jobs Management Tool
- Invoicing and Accounting Wizard
- Effective Organizer and Search Engine for Translation Job Files and Folders
Further details are available at http://www.translation3000.com
Regards,
Vladimir
[Edited at 2003-10-11 10:18] ▲ Collapse
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Does it count words no worse than Practicount does? I mean, Excels and Powerpoints and the kind?
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Nikita Kobrin
Lithuania
Local time: 14:09
Member (2010)
English to Russian
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As far as I know none of the mentioned programs counts words.
NK
English/Russian Translator/Interpreter & Journalist
http://nikita.translatorscafe.com
ICQ Number: 233779923
Mobile: +370-6 87 49-194
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NancyLynn
Canada
Local time: 07:09
Member (2002)
French to English
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MODERATOR | Translation3000 does! | Jan 31, 2004 |
Nikita Kobrin wrote:
As far as I know none of the mentioned programs counts words.
I'm still in the evaluation phase, but it seems to answer my needs for now ! It does present a bit of a learning curve, and (gasp!) the language in the help & support needs to be spruced up a bit, but on the whole, it is a good tool for a reasonable price.
Nancy
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Kimmy
Local time: 21:09
Italian to English
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| ACT is more user friendly | Feb 2, 2004 |
for a freelance translator use.
I use this in the office where I work and it is pretty allencompassing.
No it doens't count words! None that I have heard of actually do!
But the reports and letter/e-mail etc templates are all modifiable for mass mailins, history of all mailings, activities, actions, meetings, files etc are able to be assigned to specific contacts...
The only down side that I can see is that you have two contacts at one agency/client, they are entered as s... See more for a freelance translator use.
I use this in the office where I work and it is pretty allencompassing.
No it doens't count words! None that I have heard of actually do!
But the reports and letter/e-mail etc templates are all modifiable for mass mailins, history of all mailings, activities, actions, meetings, files etc are able to be assigned to specific contacts...
The only down side that I can see is that you have two contacts at one agency/client, they are entered as separate contacts and not as a contact under a certain company/Agency!
It's not at all costly and I highly recommed it!
Goldmine is more laborious and corporate skewed.
Not as easy to navigate through!
Kim ▲ Collapse
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| ACT! and GoldMine | Feb 2, 2004 |
Sandra Alboum wrote:
In short, I was looking at buying some software that can help me track my sales, leads, emails, contacts, etc etc...
I know of ACT! and GoldMine, which both claim to do all this (and more). I was wondering if anyone here has any feedback on either of these programs or would recommend another one.
Dear Sandra,
Please, give us URL to ACT! and GoldMine.
Thank you,
Stanislav
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Samuel Murray
Netherlands
Local time: 13:09
Member (2006)
English to Afrikaans
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| ACT and Goldmine URLs | Feb 3, 2004 |
InTexts wrote:
Please, give us URL to ACT! and GoldMine.
ACT! seems to be a Symantec product but I can't find mention of it on their web site. I did find this one, however: http://www.act.com/. ACT has a 30-day trial version available.
Contact Plus claims to import ACT! files.
Goldmine is a FrontRange product. The web site is http://www.frontrange.com/goldmine/. Goldmine has a 30-day trial version available.
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Nikita Kobrin
Lithuania
Local time: 14:09
Member (2010)
English to Russian
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| It depends... | Feb 3, 2004 |
NancyLynn wrote:
it is a good tool for a reasonable price.
Perhaps for western countries $109 is a reasonable price but for many people here it's almost their monthly income. It's too much to pay for one app. Were the price lower I would go for Office 3000.
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| Sorry, you are wrong. | Feb 3, 2004 |
[quote]Nikita Kobrin wrote:
As far as I know none of the mentioned programs counts words.
/[quote]
They do count words, I only want to know the details of how they do.
[Edited at 2004-02-03 12:34]
[Edited at 2004-02-03 12:35]
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