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NOTE: DELL Recall on selected Laptops
Thread poster: Sandra Alboum

Sandra Alboum  Identity Verified
United States
Local time: 14:34
Member (2003)
Spanish to English
+ ...
Oct 11, 2004

Dell has announced a voluntary recall of AC power adapters for some models of Dell Latitude, Dell Precision and Dell Inspiron notebook computers. It is possible for the adapters to overheat, which could pose a risk of fire or electrical shock.

Potentially affected adapters were sold with the following models of Dell notebook computers:

Latitude CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C540, C600, C610, C800, C805, C810, V700,
C-Dock, C-Port Inspiron 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000E, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station Precision M40

The adapters were also sold separately, including in response to service calls.  The adapters were shipped to customers between September 1998 and February 2002. The words "DELL," and either "P/N 9364U", "P/N 7832D", or "P/N 4983D" are printed on the back of the adapters.


You can determine if your adapter has been recalled by following these simple steps:

Open your web browser and go to http://www.delladapterprogram.com/multiorder.aspx

Provide the requested verifying information based on the on-screen instructions. This includes: the Service Tag Number, Part Number, Manufacturing ID and Date Code. Then, click the VERIFY INFORMATION button.
If your adapter is part of the recall, you will see the word AFFECTED in green. Click the ORDER ADAPTERS button to complete a
replacement request.

If you have any questions or concerns about this recall, please call Dell directly at 1-800-418-8590.


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NOTE: DELL Recall on selected Laptops

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