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Thread poster: Wenke Geddert

Wenke Geddert  Identity Verified
United Kingdom
Local time: 13:55
Member (2004)
English to German
+ ...
Oct 16, 2005

I use MS Windows Professional 2000, MS Outlook 2000 and Norton Antivirus, and have noticed that attachments sent in my outgoing emails don't reach the recipient(s).

Attachments are only received by the recipient if I ***reply*** to an email; however, if I send a ***new*** email and attach something (Word, Powerpoint, picture, etc.) this attachment does not arrive.

Grateful for any suggestions / pointers.

With thanks.

Wenke


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xxxtlmurray
Local time: 08:55
English
Could be your default mail format Oct 16, 2005

If your default e-mail format is RTF, you will have problems. Many mail servers between you and the recipient don't deal with RTF, so your message may be received with a winmail.dat attachmets or none at all. If you are using RTF, change your format to plain text and see what happens.

See also Microsoft article http://support.microsoft.com/default.aspx?scid=kb;en-us;224817 for additional information.


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Wenke Geddert  Identity Verified
United Kingdom
Local time: 13:55
Member (2004)
English to German
+ ...
TOPIC STARTER
Default format... Oct 16, 2005

That's fantastic! Thanks so much for the reply. It actually was the default format - I changed it now to "plain text" and it works... (I should have asked the question sooner!) Thanks again!

[Edited at 2005-10-16 17:16]


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