Is there a virus at my Proz hosted site?

Dear Idea-translations Member,

Your e-mail account was used to send a huge amount of unsolicited spam messages during the recent week. If you could please take 5-10 minutes out of your online experience and confirm the attached document so you will not run into any future problems with the online service.

If you choose to ignore our request, you leave us no choice but to cancel your membership.

Virtually yours,
The Idea-translations Support Team

Dear user john,

You have successfully updated the password of your Idea-translations account.

If you did not authorize this change or if you need assistance with your account, please contact Idea-translations customer service at: [email protected]

Thank you for using Idea-translations!
The Idea-translations Support Team

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From: [email protected]
To: [email protected]
Subject: YOUR PASSWORD HAS BEEN SUCCESSFULLY UPDATED
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Natalie wrote:

May I suggest that you hide the message headers together with your email address etc.? Otherwise you will quite soon get also tons of other spam.

Natalie wrote:

Please submit a support request using the 'support' button in the upper menu. I would also suggest that this posting should be moved to ProZ.com hosting forum.

Natalie wrote:

May I suggest that you hide the message headers together with your email address etc.? Otherwise you will quite soon get also tons of other spam.

The emails addressess (of the heading information) shown in my posting are the real ones included in the messages I've been receiving, but in fact none of them are real (noe of them exists). I mean, I only have two email addressess at idea-translations.com... but not john€idea-translations, nor info@idea-translations, these emails accounts are not mine.

I've never received an answer when I used the "support" button.

That's why... And perhaps, this issue is not related to Proz...

And my mistake if I included this request in "technical issues" but I get lost with so many forums here... It's really a long list.

I would appreciate if a moderator moves this thread to the appropriate forum.

But I will also appreciate if some one finds a solution to this problem.

Ralf Lemster wrote:


The way you're showing your post, you're exposing your domain - basically, you're extending an invitation to the next spammer to try and see which addresses exist at your site.

When did you last use Support? The ProZ.com team have conducted a massive upgrade to the Support system a few months ago, so I would really encourage you to try it.

Of course - but then, there's a lot of demand for a variety of different forums...