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Mozilla Firefox won't open a website- help!
Thread poster: Joanna Borowska
Joanna Borowska  Identity Verified
Poland
Local time: 22:56
English to Polish
Dec 23, 2005

An outsourcer asked me to log in to his website and download some programmes, but after I enter my user name and password, a blank page appears. I tried Internet Explorer and it works fine, but I'd hate to use this browser (in the past, I used to have nothing but problems with it, and I'm really satisfied with Mozilla now).

Do you know how to make Mozilla open this page?

I'm technology-stupid, so I'd really appreciate your help

Joanna


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Robert Zawadzki  Identity Verified
Local time: 22:56
English to Polish
+ ...
Obawiam siê, ¿e strona mo¿e byæ taka, która siê nie otworzy w FF Dec 23, 2005

i tyle

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Murat Yildirim
Local time: 00:56
Check settings Dec 23, 2005

Ryfka,

Dzien dobry,

Perhaps the security settings do not allow you to access the website. You can reduce security temporarily and try to access the site again. The site might be designed primarily for Internet Explorer or by website design software compatible mainly with Internet Explorer. The site itself may have source code problems about which you cannot do anything. That is all I can think of. Good luck and merry Christmas.


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Robert Zawadzki  Identity Verified
Local time: 22:56
English to Polish
+ ...
ale jak dasz linkê, to mogê zobaczyæ co tam siê dzieje Dec 23, 2005

.

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Sven Petersson  Identity Verified
Sweden
Local time: 22:56
English to Swedish
+ ...
Non-valid HTML document Dec 23, 2005

Try it on http://validator.w3.org/, and it will fail.

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Joanna Borowska  Identity Verified
Poland
Local time: 22:56
English to Polish
TOPIC STARTER
Thanks for your feedback Dec 23, 2005

Robert, here is the address: sol.softitler.com but the problem appears only after I type in my user name and password, so I don't know if you'll be able to help

Robert and Murat, I think you may be right. I guess I'll simply have to use IE for this site.

Sven, I tried the link you suggested. It failed- so what does it mean?



[Edited at 2005-12-23 19:31]


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Joanna Borowska  Identity Verified
Poland
Local time: 22:56
English to Polish
TOPIC STARTER
OK, I have the answer: Dec 23, 2005

"In order to successfully access the Softitler database you must ONLY use Windows Internet Explorer"

Oh, well...


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Robert Zawadzki  Identity Verified
Local time: 22:56
English to Polish
+ ...
Lepiej u¿yj IE Dec 23, 2005

Skryt do logowania u¿ywa ColdFusion (https://sol.softitler.com/staff/loginaction.cfm). A z tym s¹ prolemy, o które pytaj¹ nawet spece http://www.experts-exchange.com/Web/WebDevSoftware/ColdFusion/Q_21207685.html (ja siê na CF nie znam), a odpowiedŸ na ten problem jest
a) p³atna
b) pewnie niezrozumia³a


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Oliver Walter  Identity Verified
United Kingdom
Local time: 21:56
Member (2005)
German to English
+ ...
Use IE sometimes - adjust the security and privacy settings Dec 23, 2005

ryfka wrote:

An outsourcer asked me to log in to his website and download some programmes, but after I enter my user name and password, a blank page appears. I tried Internet Explorer and it works fine, but I'd hate to use this browser (in the past, I used to have nothing but problems with it, and I'm really satisfied with Mozilla now).

I also mainly use FireFox (currently version 1.5) and when it causes trouble, which it does occasionally, I use Internet Explorer (I have version 6.0.2600.000015, not updated. You can see the version information in Help>About Internet Explorer). Occasionally pages just don't display correctly in FF. Also there are some Web pages that FF can't print properly. In these cases I switch to IE, but only for that purpose. In IE I have set my own security settings that might be appropriate for other people also: in Tools>Internet Options>Advanced, I have the following ON, and everything else is off:

Move system caret with focus/selection changes
Always send URLs as UTF-8
Close unused folders ...
Disable script debugging
Enable install on demand (other)
Enable page transitions
Enable third party browser extensions
Reuse windows for launching shortcuts
Show friendly HTTP error messages
Show Go button in address bar
Show Internet Explorer on the desktop
Underline links always
Use inline autocomplete for Web addresses and in Windows Explorer
Use smooth scrolling
Use HTTP 1.1
Automatic image resizing
Play sounds in web pages
Show pictures
Smart image dithering
Print background colors and images
Do not search from the address bar
Check for ... revocation
Enable profile assistant
Use SSL 2.0, Use SSL 3.0, Warn about invalid site certificates
Warn if changing between secure and not secure mode
Warn if forms submittal is being redirected

In Internet Options>Privacy>Advanced I have
Override automatic cookie handling
Accept first-party cookies
Block third-party cookies
Always allow session cookies

In Internet Options>Security>Internet zone>Custom level, I have:
Prompt for signed and unsigned ActiveX controls and I usually disallow them when the prompt appears
Also prompt for Init. & script ActiveX controls not marked as safe, for Run ActiveX controls and plugins, for Script ActiveX controls marked safe for scripting
Enable for File download and Font download
Jave permissions: high safety
Prompt for access data sources across domains
Enable META REFRESH (no, I don't know what that is!)
Prompt for display mixed content (and usually OK when the prompt appears, e.g. if I use IE to log on to ProZ.
Disable "Don't prompt for client certificate selection..."
Disable Drag and drop or copy and paste files
Prompt for installation of desktop items, Launching ... in an IFRAME, Navigate ... different domains
Software channel permission: High safety
Enable Submit nonencrypted data and Userdata persistence
Enable active scripting
Prompt for Allow paste ... script and for scripting of Java applets
For users authentication: Prompt for user name and password

This gives me frequent prompts when I'm browsing/surfing with IE (which I don't do much, as I already wrote) and I usually answer "no" to prompts unless it's for something that I believe I need.
All this is not guaranteed to keep your computer safe - to avoid viruses you mainly need to learn to be liberal in deleting emails from unknown origins and certainly not opening any unknown attachments. If you think you need an attachment, save it to disk and ask the virus scanner to check it.
Even if this is not the answer to your question, I hope it is useful to somebody.
Oliver


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Mario Cerutti  Identity Verified
Japan
Local time: 06:56
Italian to Japanese
+ ...
Firefox IE-related extensions Dec 23, 2005

ryfka wrote:
Do you know how to make Mozilla open this page?
Joanna


In the Firefox extension site you can find the following extensions that were written to overcome obstacles with IE-only designed sites:

- IE Tab
- IE View

With the first one you instruct Firefox to "understand" the currently open site as if it were viewed by IE, while remaining within Firefox. You can instruct Firefox to always handle a certain site in the specified way.

With the second one, on the contrary, you can instruct Firefox to allways "pass" a certain site on to IE. Doing this, as soon as you click on that link in Firefox IE will open on top of it (you have to have IE installed in the computer, of course).

Kind regards

Mario Cerutti
http://www.aliseo.com


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Timothy Barton
Local time: 23:56
Member (2006)
French to English
+ ...
Bad programming Dec 24, 2005

Firefox respects the HTML standards; IE doesn't. Unfortunately many people only take into consideration IE when they program their websites. In some cases you have no other option but to use IE.

Think of the poor Mac users who have no way at all of accessing the website.

If I were you I'd try the IEtab extension. With this you can open up a page in a Firefox tab, but using the Internet Explorer engine.


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