| Recomendations || Nov 14, 2004 |
I have been doing telephonic interpretation from my home for a about a year. Before I had this job, I had done telephonic interpretation from a federal court, with their own equipment. When I started, I asked a friend of mine, who had been doing the same job for 17 years, what equipment he preferred. This is what he recommended,and I really like it:
Plantronics Vista (amplifier) Model No. M12 P/N 43596-01
Plantronics Encore NC Binaural Ultra Headset Model No. H101N
I've attached a couple of websites where you can order it, but there are many other places where you can buy it on the net. I think I paid $180.00 USD for both things. The amplifier allows you to raise the volume so you can hear better, and it also has a volume control for how people hear you. It has a mute button (very important for coughing, clearing your throat, or yelling at your kid), and another button so that you may switch from using your phone with the regular handset, to the headset. The headset covers both ears, which I like better because it blocks out any background noise, it's very lightweight, something important when you do long interpretations, and it has a microphone that you can adjust in front (I don't like the type of mikes that hang from your neck, I don't think people can hear you well with those).
The phone itself is not that important, what's important are the amplifier and the headset. I bought a mid price phone that suits my needs. Since this private line is only for business, I wanted something that had caller ID and an answering machine. It's up to you. One thing, make sure you do not have call waiting, or you will hear the click when another call is trying to come in. The appeal hearings that I do over the phone are recorded, and they asked me not to have call waiting for that reason, it's disruptive.
Also, I don't recommend cordless equipment, no matter how good they say they are, they don't compare to the sound quality of the others. Plus, the cordless are much more expensive. Mine has a long cord, so if I need to get up to get a dictionary, I can do it.
I hope I was able to help you. My feeling is that any Plantronics amplifier and headset will be a good purchase, they are the best for this type of work. I know several colleagues who use it. You can write again if you still have questions.
Plantronics Cordless Headset Phone - Plantronics CT10 - TWAcomm. ...
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