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Platinum upgrading
Thread poster: xxxjealu
xxxjealu  Identity Verified
Local time: 04:20
English to Italian
+ ...
Feb 13, 2002

Buongiorno a tutti!

Chiedo un\'informazione a voi che magari ci siete già passati. Ho recentemente (circa 1 settimana fa) effettuato la registrazione per l\'updating a platinum, ma a tutt\'oggi ancora non sono abilitata. Ho inviato una E-mail diretta per info a Proz, ma nessuna risposta. Qualcuno magari mi saprebbe dire quali sono i tempi stimati? E\' normale questo ritardo o c\'è probabilmente q.cosa che non va? Grazie infinite

Luisa

luisa@centoservizi.it
[addsig]


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Laura De Simone
Spain
Local time: 04:20
Spanish to Italian
+ ...
esperienza positiva Feb 13, 2002

Ciao Luisa,

Io, invece, ho pagato con la carta di credito la settimana scorsa e, non vedendo nulla dopo 24 ore, ho mandato un e-mail di sollecito. Immediatamente é scattato l\'upgrade. Insisti con i solleciti.

Auguri, Laura


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Henry Dotterer
Local time: 22:20
SITE FOUNDER
OK, Luisa. Others, please enter a support request. Feb 13, 2002

Unfortunately, we seem to have a hole somewhere in our platinum upgrade system, as a number of people who upgraded did not see a change in their profile pages.



If you have paid and do not see a change in your profile within 24 hours, please use the \'Support Requests\' option in the menu to report the problem. (messages to info@proz.com can not be answered as quickly)



Sorry to those who have been affected.


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