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Help with fax number to Italy
Thread poster: LegalTransform

LegalTransform  Identity Verified
United States
Local time: 13:22
Member (2002)
Spanish to English
+ ...
Jul 6, 2006

Hello,

I need a little help with country codes.

I purchased some items from www.dvd.it. They are difficult to communicate with. I would have cancelled my order, but they have already billed me.

They requested that I fax them a copy of my identification to 039xxxxxxx. I did this and I received a confirmation that my fax was sent successfully. However, my e-fax software added a "39" to the start of the number (code for Italy), so fax was sent to 39039xxxxxxx.

When I did a google search, this fax number comes back as belonging to www.factotus.it. Could this be part of the same company?

Should I remove the "039" and resend this to xxxxxxx and let the software add the 39 to the beginning (39xxxxxxx) or are 39039xxxxxxx and 039xxxxxxx the same thing??



[Edited at 2006-07-06 16:35]


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Laura Gentili  Identity Verified
Italy
Local time: 19:22
Partial member (2002)
English to Italian
+ ...
39039 Jul 6, 2006

Hi,
It's ok to have a number starting with 39-039.
39 is the code for Italy, while 039 is the area code for Macherio, a small town outside Milan where the dvd.it company appears to be located.
In other words, nothing is wrong with a fax number starting with 39039.

Laura


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tandream  Identity Verified
Local time: 19:22
English to Italian
+ ...
hi Jul 6, 2006

I suggest you to buy DVDs on www.play.com

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Stefano Asperti  Identity Verified
Italy
Local time: 19:22
English to Italian
+ ...
Same network Jul 6, 2006

TampaTranslator wrote:

When I did a google search, this fax number comes back as belonging to www.factotus.it. Could this be part of the same company?



Yes, factotus.it and dvd.it both belong to the Shop.it network.

As for the rest, I agree with Laura


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LegalTransform  Identity Verified
United States
Local time: 13:22
Member (2002)
Spanish to English
+ ...
TOPIC STARTER
Thank You Jul 6, 2006

Thank you everyone for your replies and for putting my mind at ease!

And thank you Andrea for the link!

Jeff Whittaker


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