Error messages re KudoZ questions & support ticket Thread poster: Jack Doughty
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Jack Doughty 
United Kingdom
Local time: 15:09
Russian to English
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In memoriam
I was notified of three questions this morning, but on clicking the links, only got "Error: question not found".
Was notified of another one, got there OK, submitted an answer, got two agrees to it & returned to it to express thanks, no problem; then got another agree and got "Error, question not found" on that one. Looked the question up on "My KudoZ" - it wasn't there. Looked it up on "Ask question", pair Russian>English, all subjects: it was there, but my answer was not on it, though ... See more I was notified of three questions this morning, but on clicking the links, only got "Error: question not found".
Was notified of another one, got there OK, submitted an answer, got two agrees to it & returned to it to express thanks, no problem; then got another agree and got "Error, question not found" on that one. Looked the question up on "My KudoZ" - it wasn't there. Looked it up on "Ask question", pair Russian>English, all subjects: it was there, but my answer was not on it, though three other answers were.
After that I got another agree with another link to the question, which again produced the "Error, not found" message. So it looks as though other people can still see my answer but I can't see it myself.
OK, so submit a support ticket seems the obvious thing to do. I did this when the problem first arose, and got an acknowledgment with a link to the support ticket. I tried to go back to it by this link and got:
Error: Either no link with this ID exists or you are not authorized to see it. So I have now had to submit a new support ticket (not sure if it got there, no email acknowledgment so far) to report that.
Is anyone else experiencing problems like this today? ▲ Collapse
| | | | Natalie
Poland
Local time: 16:09
Member (2002)
English to Russian
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MODERATOR SITE LOCALIZER
This is an obvious problem with the site databases - most probably one or more servers are affected; I have already submitted a support request and will notify the staff by skype as soon as somebody will be online (there is no one at the moment).
Natalia
| | | | | error message | Oct 1, 2008 |
Same problem here.
| | | | Jack Doughty
United Kingdom
Local time: 15:09
Russian to English
+ ...
TOPIC STARTER In memoriam | Not a problem now. | Oct 1, 2008 |
I now have access to all the questions which were previously producing error messages, including the one to which I submitted an answer, and also to my first support ticket. The second one was never acknowledged so I don't think it got through.
[Edited at 2008-10-01 11:54]
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avsie (X)
Local time: 16:09
English to French
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| Same problem here | Oct 1, 2008 |
One of my question was 'inexistent' all morning, but I can finally see it now. What was funny (or not) was that I was getting notifications of answers to my question while I couldn't even access it myself. Strange...
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