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Not getting KudoZ e-mails (staff: 'please enter support request')
Thread poster: Rowan Morrell
Rowan Morrell  Identity Verified
New Zealand
Local time: 02:50
Member (2003)
French to English
+ ...
Aug 15, 2003

For about the past hour or so, I haven't received any KudoZ e-mails. Yet by fossciking around a bit, I've worked out I should have got at least half a dozen. A question I answered has been closed, I have received peer grades on several questions and someone asked me for more info in a question I asked. Yet I have received notification of none of these things.

I know the KudoZ mail server has a bit of trouble from time to time, and it looks like now is one of those times.

TIA for looking into it.

Best Regards

ROWAN MORRELL
(WriteWord Translations)

PS: More than two hours since I first wrote this post, I'm still not getting one solitary KudoZ notification of any description. I've asked another question and received and answer, but no KudoZ e-mail about that. I've had quite a number of peer grades to assorted questions, and again, no notifications whatsoever. So there's definitely a problem with it right now.

[Edited at 2003-08-15 10:45]


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Henry Dotterer
Local time: 10:50
SITE FOUNDER
Please enter support request with links Aug 15, 2003

Dear Rowan, others,

I am not (yet?) aware of a problem. The best thing to do when you encounter this sort of trouble is to enter a support request (in the new design, click "support" in the menu above) with examples.
We need specific links so that we can debug.


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