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Kudoz.net v. Fusion - have I missed something?
Thread poster: Alexander Chisholm

Alexander Chisholm  Identity Verified
Local time: 15:52
Italian to English
+ ...
Jan 15, 2005

I had one of my PCs break down towards the end of last year and had it returned to me just the other day.

I was trying to install Kudoz.net and it failed. I then turned to the site for help, omly to see the notices about Kudoz.net being dicontinued and replaced with Fusion.

Aside from the slight hassle of having to learn a new interface etc. there seems to be another problem that I have not seen addressed in the other forum postings I have searched. That is the cost.

I have downloaded the 90 day trial version and started to use Fusion collaborate (the module which seems to have Kudoz.net-like functionality) and I'm sure it will be a valid tool, once I have mastered using it.

The problem I that it's a 90 day trial, and as far as I can see, purchase of a license will cost well in excess of € 600 - a very significant sum.

Considering that use of Kudoz.net was included in Proz.com platinum membership (a very worthwhile, but still much more modest expense), the hike up is excessive and I certainly cannot justify it in business terms.

Sure other translation-related software comes in at a similar price (Trados etc.) but purchase of that is not really an option in some cases, as there are certain clients who insist on using it.

I have tried several more times to download and install Kudoz.net from the site, but each installation attempt fails (with a generic red cross and no accompanying explanation). I assume that now that the product is obsolete, it will no longer be supported.

What are evryones thoughts on the cost of Fusion as a replacement for Kudoz.net?

Does this mean we will have to return to searching for terms on the web (which may keep the advertisers happy -and may have been a consideation)?

Any thoghts suggestions welcome.


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Henry Dotterer
Local time: 09:52
SITE FOUNDER
We think terms search should be inexpensive or free Jan 15, 2005

Hello Alexander,

Sorry to hear that there is a technical problem preventing KudoZ.net, as it is, from installing on your machine. We think terms search should be inexpensive, or free, and it is not our intention to try to force our members to a commercial product.

Have you tried troubleshooting? Did the OS change?


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Jaroslav Tomiczek  Identity Verified
Local time: 15:52
Member (2005)
English to Czech
the same problem Jan 15, 2005

The same problem here. It won't install.
What troubleshooting steps do you have in mind?
Jaro


[Edited at 2005-01-15 21:12]


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Amy Taylor  Identity Verified
United States
Local time: 07:52
Member (2002)
Italian to English
Same here Jan 15, 2005

I tried yesterday as well (new computer). Everything appeared normal but running the installation exe file did nothing.

Fusion looks like a great tool for teams, but I have a CAT tool I love and work on my own, so all I want is term search.

Amy


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Alexander Chisholm  Identity Verified
Local time: 15:52
Italian to English
+ ...
TOPIC STARTER
outline of situation .... Jan 15, 2005

The computer in question is an Acer 17" screen "laptop".
Specs are Pentium 4 - 3 GHz, 512MB ram, 120GB HDD, windows XP home (Acer pre-load).

The thing is, before the computer was sent away to be fixed, I had Kudoz.net running on it without any problems. When it was at the lab for repairs, they refreshed the pre-load using the pre-load disks (my copies) so the machine was restored to factory settings. Everything else I normally use for work (Office XP, Trados, babylon etc.) has installed and run without any problems. But when I tried installing Kudoz.net, from the original download I made several months ago (and kept) the install program appeared to run, a small setip splash screen appears for less than a second and then a windows error screen appears, saying simply "Proz.com Kudoz.NET Installation" the grey box which normally has some information is blank with simply a large red cross and the "OK" button - which you click to close. There are no other messages etc.

I tried installing a fresh doenload from the site - same result.

I downloaded the software from a mirror site - same result.

Regarding security etc. as I said I am running XP Home on that particular machine, service pack 2 has not been installed (caused to may problems on other machines) although I do have all the other security updates installed. I have ZoneAlarm installed and configured for a moderate degree of security, and I also have Norton AV 2003 - with up to date patches.

Obviously, as I said, there are no error messages during attempted installation, so I have nothing else to go on.

Also, as I said, the pre-load has been refreshed, so it could be that other tools such as MSXML etc, are not the most up to date - I don't know if that is an issue here, but I did have installation problems once with Babylon V5 precisely due to that.

Obviously, the fact that others are having problems installing the tool, means that it may be defective, or "time-bombed" or something else.

Any suggestions as to how this may be resolved would be most welcome.


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- Carolina  Identity Verified
Local time: 10:52
Member
English to Spanish
+ ...
The same problem... Jan 15, 2005

I cannot install it either. I see the same grey box with the red cross at a certain point. Where can I look for troubleshooting?

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Fernando Toledo  Identity Verified
Germany
Local time: 15:52
German to Spanish
It was announced months ago... Jan 16, 2005

KudoZ.NET
The Translators' Collaboration Network


Note: KudoZ.NET will be retired at the end of 2004

KudoZ.NET has been deprecated in favor of FusionTM, a suite of translator productivity tools that includes KudoZ integration.

http://www.proz.com/?sp=kudoz/info

Rgds


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- Carolina  Identity Verified
Local time: 10:52
Member
English to Spanish
+ ...
I don't quite understand Henry's reply then Jan 17, 2005

¡Hi Toledo! Thank you for the link. I have read it but I thought that we could still download it based on Henry's reply to Alexander...
So, the only way to access Kudoz.net is through Fusion? (Hope you can forgive my ignorance if the question is silly, but I don't understand...)


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Alexander Chisholm  Identity Verified
Local time: 15:52
Italian to English
+ ...
TOPIC STARTER
Work around Jan 19, 2005

I have discovered a workaround that will allow you to install and run Kudoz.net

I suspected that the installtion may be time-bomvbed and it seems I was right. Set your PC system clock back to last year and the install package will then run. After you have re-booted your computer and set up the software with all the correct parameters etc. you can then reset the system clock to the correct date.

Presumably, Kudoz.net is still living on borrowed time, and a replacement will have to be found.

I have downloaded and run Fusion, which I didn't like at first, but faced with the prospect of Kudoz.net being pulled, I decided to persevere with it a little. The problem with that will be the price (mentioned above). Henry has stated that the collaboration function should still be free of charge, but I don't know how this will work with the license. Also I have noticed a few problems with stability (although perhaps this is not helped by having Trados on the same PC?).

One possibility mught be to lobby Trados to include Proz interaction in future versins? Any thoughts anyone? After all Fusion and MetaTexis do!!

I'll be keeping an eye on future developments in Fusion licenes for the collaboration function.

[Edited at 2005-01-19 14:06]


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Jason Grimes
Local time: 09:52
SITE STAFF
Fusion Collaborate is free to ProZ.com members Mar 10, 2005

Alexander Chisholm wrote:
Presumably, Kudoz.net is still living on borrowed time, and a replacement will have to be found.

I have downloaded and run Fusion, which I didn't like at first, but faced with the prospect of KudoZ.net being pulled, I decided to persevere with it a little. The problem with that will be the price (mentioned above).


KudoZ.net is no longer developed or supported.

Fusion Collaborate integrates many of the KudoZ.net features, and it is available for free to ProZ.com members. It is distributed in combination with Fusion Translate, which has a 30-day free trial, but Fusion Collaborate should continue to work after the Fusion Translate trial period has expired.

At this time Fusion does not yet have Unicode support, and only ASCII-based languages are supported. Until Fusion Collaborate supports more languages, the KudoZ.net server will not be disabled and should be available for those who can work around problems in the KudoZ.net program itself.

I hope this helps clarify.

Best regards,

Jason


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Alexander Chisholm  Identity Verified
Local time: 15:52
Italian to English
+ ...
TOPIC STARTER
thanks Mar 10, 2005

I might try again to get familiar with the fusion interface, since time is obviously running out for MKudoz.net

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