Unable to grade answers
Thread poster: Mary Lalevee
Mary Lalevee  Identity Verified
United Kingdom
Local time: 17:55
French to English
Oct 2, 2005

I am unable to grade answers to Kudoz quesyion I posted a few days ago.

I have tried using the old Kudoz design, whereupon it asks me for a password, I give it, and nothing happens.

Any ideas anyone?


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Magda Dziadosz  Identity Verified
Poland
Local time: 18:55
Member (2004)
English to Polish
+ ...
What do you mean nothing happens? Oct 2, 2005

When you select the answer, select the number of points to award, write a thank you note and click submit button, what happens? The page is not reloading?

In any case, I think you should file a Support Request quoting the link - the one you recive in an e-mail reminding you to grade question. Only system administrator can tell if there is something wrong.

HTH
Magda


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Natalie  Identity Verified
Poland
Local time: 18:55
Member (2002)
English to Russian
+ ...

MODERATOR
Mary Oct 2, 2005

No matter which design you use, the system will NOT ask you for a password if you asked the questions when logged-in and if you were grading them when logged-in.

Please check if you have asked the questions being logged in.

Please describe in details why are you unable to grade the questions in the new design? The buttons have disappeared? Or is there another reason?


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HeatherDashner
Mexico
Local time: 11:55
Spanish to English
also unable to grade answers Oct 6, 2005

When I received a request to grade the answer I received to the question I had asked a few days before, and I clicked on the button "Grade answer" the same page reappears again with no changes. Nothing appears to allow me to actually grade the answer. I don't know if I was logged on when I asked the question, but I did log on to try to grade the answer after several other tries. I have given up. With previous questions, I had no difficulty grading the answer. Has the software changed?

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Steffen Walter  Identity Verified
Germany
Local time: 18:55
Member (2002)
English to German
+ ...
Send a support request Oct 6, 2005

Hi Heather,

If this problem persists, please send a support request using the page http://www.proz.com/support
This way, ProZ.com staff will become aware of the issue more quickly.

Steffen


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xxxUlybka
Local time: 18:55
Same problem as Heather Oct 8, 2005

I ask a question from another computer, and I was not logged in.
Then I get the same.

Steffen, I don't understand your reply.
It is by clicking on http://www.proz.com/support and then on Tech support forum that we came here. I don't see any other way to report a problem.


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Natalie  Identity Verified
Poland
Local time: 18:55
Member (2002)
English to Russian
+ ...

MODERATOR
Sending a support request Oct 8, 2005

Ulybka wrote:
It is by clicking on http://www.proz.com/support and then on Tech support forum that we came here. I don't see any other way to report a problem.


When you click the http://www.proz.com/support button, you get a page with various options listed. On the top there are the links to:
- Frequently Asked Questions (FAQ)
- Tech support forum
- System Notices (outages and status reports)

Below there is a rather long list of options describings different kinds of problems, and you are asked to select a link that best describes your support issue:
- Login problems
- Email related problems
- Billing and payments
- Report abuse etc etc

Please click KudoZ > Submit a support request about KudoZ, choose "Staff only" and fill in the form.


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Endre Both  Identity Verified
Germany
Local time: 18:55
Member (2002)
English to German
Grading questions asked while not logged in Oct 8, 2005

Ulybka wrote:
I ask a question from another computer, and I was not logged in.


To grade a question that you asked while you were not logged in, you need to follow two steps:

1. Make sure you do not use the latest ("beta") KudoZ interface. To change to the previous ("V3") interface, click on the small link ("V3 design") centered on top of any KudoZ question page. (To return to the new design after grading, click on "Beta test new design" in the same location).

2. Open the question page by clicking on the link contained in your e-mail notification of this question. This link ends with a password. If you have lost this link, you can ask a moderator to re-send it (be sure to quote the link to the question).

Now you can grade the answer by clicking on "Grade/Decline". After grading, you can switch back to the new design with the "Beta test new design" link.

Endre


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mww
Local time: 18:55
English to Polish
Problem with grading Dec 2, 2005

I am new to kudoZ, and that's probably the reason of my problem.
To one of my questions I received two answers. Both fit exellently to my translation being formal and informal versions of the same expression (I need both). Is there a possiblility to grade both answers, either by maximum points amount each or by dividing the maximum between the two? If yes, how can I do that?


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NancyLynn
Canada
Local time: 12:55
Member (2002)
French to English
+ ...

MODERATOR
Only one answer can be chosen Dec 2, 2005

Hello and welcome to ProZ.com!

This is the difficulty many KudoZers encounter when asking a question: two (or more) perfectly good answers are offered; but in theory you will chose the most useful to your translation... and that's the one you should award points to.

Quite often we wish we could divide the points, but it is not possible within this system.

I hope this answers your question.

Nancy

[Edited at 2005-12-02 22:34]


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mww
Local time: 18:55
English to Polish
dividing points Dec 3, 2005

Thank you for the explanation.
Although it made my problem all the more difficult


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Yolanda Broad  Identity Verified
United States
Local time: 12:55
Member (2000)
French to English
+ ...

MODERATOR
Some solutions for acknowledging other helpful answers Dec 3, 2005

Awarding KudoZ points is the direct way provided by the site to thank folks for their helpful answers, but there are three other things you can do to not only show your gratitude, but also indicate to future users of the KOG (KudoZ Open Glossary) that there were other worth answers:

1. Write a thank you note to the people who gave the other good answers. No need to apologize for not giving them the points. Simply let them know that their answers were *also* helpful and useful, and that you appreciate the time they took and the research/expertise they contributed.

2. Thank the others by name in your comments when grading a KudoZ answer, and mention what, specifically, was helpful about each answer.

3. Where applicable, include additional terminology from those other helpful answers in the glossary entry you create. This way, those terms will be searchable for anyone else needing solutions to future, similar problems.

[Edited at 2005-12-03 19:35]


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mww
Local time: 18:55
English to Polish
Another problem Dec 4, 2005

Sorry to bother, but I've got another problem. What if the most suitable answer appears not in answers but in a comment to an answer? What should I do in such a case?

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Claudia Iglesias  Identity Verified
Chile
Local time: 12:55
Member (2002)
Spanish to French
+ ...
What to do when the answer has been given by a peergrader Dec 4, 2005

mww wrote:
What if the most suitable answer appears not in answers but in a comment to an answer? What should I do in such a case?


This means that the member thought that his answer completed the previous one and he doesn't want the points (or thinks he doesn't deserve them because he just improved the previous answer).
In such a case I think that I'd chose that answer and explain that the comment was really useful, thanking the peergrader too.

Claudia


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mww
Local time: 18:55
English to Polish
Wrong grading Dec 14, 2005

Sorry to bother again but I made a mistake and accidently graded a totally wrong answer instead of the right one. How can I change it?

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