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Does not meet criteria
Thread poster: Sylvain Leray

Sylvain Leray  Identity Verified
Local time: 00:04
German to French
May 8, 2006

Hi,

When I see this, for example : http://www.proz.com/kudoz/1344943
I tend to think that the implemented system of criteria is not so perfect.

I get a message saying that I meet the criteria and that I can submit an answer... and then, it appears in red that I don't meet the criteria because I "specialize" and not just "work" in the field... well, sorry for that

But my fellow translator VJC meets the criteria (correct language pair and works in field)... and still got this red marking!

So, what to do ?
Sylvain


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xxxsarahl
Local time: 15:04
English to French
+ ...
Glitch in the system May 8, 2006

I checked the question, I got the message: "your profile shows you work in this pair."

[Edited at 2006-05-08 09:30]


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Iza Szczypka  Identity Verified
Spain
Local time: 00:04
English to Polish
+ ...
The same with me May 8, 2006

sarahl wrote:

I checked the question, I got the message: "your profile shows you work in this pair."

[Edited at 2006-05-08 09:30]

I also saw that "I work in this pair", even though I do not know German OR French.


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Angela Dickson  Identity Verified
United Kingdom
Local time: 23:04
French to English
+ ...
hmmm May 8, 2006

yes, I'm told I 'work in this pair' even though I most certainly don't.

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xxxCMJ_Trans
Local time: 00:04
French to English
+ ...
glitches May 8, 2006

Well, I read in a question yesterday that I had declared myself to be a native speaker of ..... Italian.
I have? Well that's news to me!


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Enrique Cavalitto
Local time: 20:04
SITE STAFF
Please open a support ticket May 8, 2006

Whenever you detect a possible error in the system (or room for improvement) you are kindly asked to fill a support ticket. Issues reported that way are followed and directed to the proper channel for solution, evaluation and/or explanation.

Thanks!
Enrique Cavalitto


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xxxmediamatrix
Local time: 20:04
Spanish to English
+ ...
Please open a support ticket ! - Why bother? May 8, 2006

I opened a ticket for this same problem six weeks ago: http://www.proz.com/ticket/25008 and nothing was done about it. The ticket is still 'open'.

MediaMatrix


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Henry Dotterer
Local time: 18:04
SITE FOUNDER
Your support ticket was answered, mediamatrix! May 8, 2006

mediamatrix wrote:

I opened a ticket for this same problem six weeks ago: http://www.proz.com/ticket/25008 and nothing was done about it. The ticket is still 'open'.

MediaMatrix

Not true. Your support ticket was answered quickly (you said, "I consider a response in less than 24 hours to a ticket posted on a Sunday as excellent!") and as you were told, the matter was referred to a developer. We added the bug to our current monthly release.

What is now being seen, unfortunately, looks like bad implementation. Sorry for the trouble! I'll look into it and get the problem corrected.


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Sylvain Leray  Identity Verified
Local time: 00:04
German to French
TOPIC STARTER
Thank you Henry May 8, 2006

It's not so alarming and should not refrain one from answering if one thinks he/she is right

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justin C
United States
Local time: 18:04
English
This bug should be fixed May 8, 2006

Hello all,

I looked into the problem, and it seems users who specialized in a field were not getting credit for 'at least working' in the question field. I have fixed this problem, and the 'Meets criteria' text next to the answerer's name should now be displaying properly.

Please let me know if you notice any more problems related to this issue.

Thanks,
Justin


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xxxmediamatrix
Local time: 20:04
Spanish to English
+ ...
OK, so I'm a liar! May 8, 2006

Henry wrote:

mediamatrix wrote:

I opened a ticket for this same problem six weeks ago: http://www.proz.com/ticket/25008 and nothing was done about it. The ticket is still 'open'.

MediaMatrix

Not true. Your support ticket was answered quickly (you said, "I consider a response in less than 24 hours to a ticket posted on a Sunday as excellent!") and as you were told, the matter was referred to a developer. We added the bug to our current monthly release.

What is now being seen, unfortunately, looks like bad implementation. Sorry for the trouble! I'll look into it and get the problem corrected.



The fact that I received an 'answer' within 24 hours in no way implies that Proz developers did anything to resolve the problem, even if they did find it on their 'to do' list.

The fact remains that today - 6 weeks later - the problem has been raised again.

MediaMatrix


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