Metatexis does no clean-up
Thread poster: Maria Grazia Franzini

Maria Grazia Franzini  Identity Verified
Italy
Local time: 17:05
English to Italian
+ ...
Sep 16, 2006

Hello!I have a problem with Metatexis, when I press "final version" it doesn't do the clean-up and the source segments remain close to the translated ones. I have Word 2002 and XP. Should I re-install it? The support service told me the'll fix the bug but I was wondering if someone could give me a more short-term help. Thanks!
Kind Regards
Maria Grazia Franzini
mgfranzini@sis.it


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Hermann Bruns  Identity Verified
Local time: 17:05
English to German
Follow FAQ instructions Sep 17, 2006

Hello Maria,

usually the Clean-up functions in MetaTexis works very well.

Please read the FAQ section of the MetaTexis manual. There you find instruction what to do when MetaTexis behaves strangely. In many cases a corrupt "Normal.dot" is responsible for bad behavior. Please follow the instructions to rename/delete the file "Normal.dot".

If this does not help, uninstalling Office/Word and MetaTexis and re-installing both porgrams can help. This usually takes only about 15 minutes or so (depending on the speed of your computer).

Kind regards
Hermann


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