withdraw money from Proz
Thread poster: ecindy
ecindy  Identity Verified
Local time: 06:35
Chinese to English
+ ...
Apr 9, 2002

Hi, I joined Proz.com two months ago and put some money to my wallet. Then, I tried to withdraw $30 to my PayPal account on Mar 21. Just want to see how the transaction works. What happen was - the money was deducted from my wallet instantly, but PayPal hasn\'t received the payment yet. Today is April 9. I wrote to Proz\'s \"Support Request\" twice but got NO reply. I feel disappointed and don\'t know where is my $30 gone. I need a reply from Proz!



Have you ever encountered similar situation? Do you know how long does it need to complete a transaction?



Cindy





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Henry Dotterer
Local time: 18:35
SITE FOUNDER
OK now. Apr 9, 2002

Cindy,



Your initial payout was not made because you do not have a paypal address on file. As for the support request of April 4th, it was passed to me by Marta but I obviously had not yet processed it. Sorry for that; now payment is done.



Remember, folks, if you don\'t get an immediate response from us on support requests, and you feel a matter is this urgent, we are just a phone call away...



Henry


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