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Bad payer! What to do next?
Thread poster: Anastasia Giagopoulou

Anastasia Giagopoulou  Identity Verified
Greece
Local time: 02:06
Member (2007)
English to Greek
Oct 29, 2005

Hello,

I work as a freelance translator based in Greece and i had my first bad experience involving payment. Almost a month ago, i completed a job for a European agency.I have sent them invoices and all and they assured me they will pay me via bank transfer. After several emails (they needed full address of my bank, banks were closed etc.) they finally stopped replying to my emails. I have sent them two emails last week demanding in a very polite way my money. However, i got no reply! What do you think i should do? I forgot to mention that i checked on the internet and i found two more complaints from freelancers that received their money after threats of hiring a lawyer. What do you think i should do?

Thank you in advance.

[Subject edited by staff or moderator 2005-10-29 09:34]


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Rahi Moosavi  Identity Verified
Canada
Local time: 19:06
Member (2004)
Farsi (Persian) to English
+ ...
Don't waste your time Oct 29, 2005

If you think that the client is a genuine bad payer - although you should have checked this before accepting any work - don't waste your time. Send them an email and state your detailed plan of legal action/timeline and if the payment is not done within a short period, proceed to legal actions.

If they are bad payers by habit, they aren't certainly worthy of your politeness or moderation. Save your time and take more serious actions.


[Edited at 2005-10-29 10:34]


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Anastasia Giagopoulou  Identity Verified
Greece
Local time: 02:06
Member (2007)
English to Greek
TOPIC STARTER
I will take legal actions! Oct 29, 2005

Thank you for the advice...

I will send them an email explaing the legal action i am going to take and we will how it goes......i will let you know about the ersult...thank you....


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Orla Ryan  Identity Verified
Ireland
Local time: 00:06
call Oct 29, 2005

Have you tried phoning them, did you check out the Blue Board as well?

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Rebecca Hendry  Identity Verified
United Kingdom
Local time: 00:06
Member (2005)
Spanish to English
+ ...
What were the payment terms? Oct 29, 2005

What payment terms did you agree upon before starting the project? You mention that you did the work almost a month ago - many agencies do not pay until 30, 60 or even 90 days after you send them the translation.

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Anastasia Giagopoulou  Identity Verified
Greece
Local time: 02:06
Member (2007)
English to Greek
TOPIC STARTER
Did not call yet Oct 31, 2005

Hello,

Orla, i did not call yet because i believe the phone call is an action taken when there is no reply to any email notifications. Therefore, i will call the agency if i do not get a reply by tomorrow morning.

Rebecca, the term of payment was that they will send me the money right after i would send them my invoice. I did that almost a month ago, that is why i am worried of losing my money.

However, since this is my first experience of bad payers, i am kind of worried if this installment has to do with bad organisation of the agency and they have no intention of keeping my money....in this case i would lose a potential client....so, how is it proper to react in these cases?


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Viola Briatkova
Slovakia
Local time: 01:06
Slovak to English
+ ...
dear Anastasia Jun 22, 2011

Dear Anastasia

losing client that is not paying - this is no client.
I know you do not like that, but if you call them and ask, why your invoice is not paid, you do not lose anything.


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apk12  Identity Verified
Germany
Local time: 01:06
English to German
+ ...
Historical threads Jun 22, 2011

Viola Briatkova wrote:
Dear Anastasia
...


Well, for sure - a comment 6 years later is anyway a comment. An indeed historical thread. In case the TO stumbles upon this thread occasionally, we might maybe even get an update, how it worked out in the end...



[Edited at 2011-06-22 10:59 GMT]


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Daina Jauntirans  Identity Verified
Local time: 18:06
German to English
+ ...
6 years later Jun 22, 2011

For some reason, old threads sometimes pop up in the most recent list. I have answered not seeing that a thread was old myself.

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Anastasia Giagopoulou  Identity Verified
Greece
Local time: 02:06
Member (2007)
English to Greek
TOPIC STARTER
Better late than never! Jan 16, 2012

Hello!

I was pretty sure that I had posted the outcome of this experience some time ago... this is strange... ;-(

Anyway, I believe that even after such a long time, I should inform you that the client has paid after I had informed him over the telephone about the legal actions I was about to take.

So, I think that when someone faces a situation like this, it is best not to lose much time with very polite emails. As it is already stated by some colleagues, clients that do not pay, are no clients!

Thank you all!


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