Mobile menu

Payment problem with agency in Israel
Thread poster: Laure Trads

Laure Trads  Identity Verified
France
Local time: 08:54
Member (2004)
English to French
Oct 15, 2007

Hi,

I did a couple of jobs for an agency in Israel in August and, although my invoice fell due on the 30th September (indicated on my invoice), I have not been paid yet.

They have paid me before, although a reminder was necessary. And they have a 4.3 rate on the Blue Board.

I have sent a reminder by email a week ago to my project manager, to no avail. Today, I have tried to ring them, but I only get an answering machine. I have tried their main email, but my email bounced back.

How can I check if the company has gone out of business? Do you know debt collecting agencies in Israel?

Thank you,
Laure


Direct link Reply with quote
 
Margreet Logmans  Identity Verified
Netherlands
Local time: 08:54
English to Dutch
+ ...
Website? Oct 15, 2007

Perhaps you could try to find out whether they have a website. Maybe they have other contact details on it.

I don't know much about collecting agencies, only that it's not worthwhile to make use of one unless it's a really big amount of money your client owes you.

Good luck!
Margreet


Direct link Reply with quote
 

Laure Trads  Identity Verified
France
Local time: 08:54
Member (2004)
English to French
TOPIC STARTER
They owe me $731 Oct 15, 2007

So I am a little reluctant to let go. If I could get half of that money from a debt collecting agency, that would already be something.

I have already tried the other contact details on the Website: my email bounced back and no-one picks up the phone.

Laure


Direct link Reply with quote
 
Margreet Logmans  Identity Verified
Netherlands
Local time: 08:54
English to Dutch
+ ...
Chamber of Commerce Oct 15, 2007

If they have gone out of business, their local Chamber of Commerce should know.

I must admit, a Blue Board rating of 4.3 looks very trustworthy.

If you are going to use a debt collecting agency, I recommend you use one that has offices in your country as well as in Israel. Googling 'Israel France debt' results in a lot of political stuff, but also a few debt collecting agencies. Don't know if it's allowed to post links here, and anyway, I've never made use of any of them.
Maybe others have and could share their experiences.

Go for it! For $ 731, I would soure give it a try. Good luck!


Direct link Reply with quote
 
Lucinda  Identity Verified
Local time: 04:54
Member (2002)
Dutch to English
+ ...
Give them a bit more time. Oct 15, 2007

Dear Laure,
I can understand your frustration, especially because they are not replying to your emails. That might have different reasons, though.

The bill fell due at the end of September. I assume that you have a net 30 days policy.

In Israel they usually work on a 45 days schedule so I am imagining that you might get paid shortly. I have several clients in Israel who pay after 45-50 days without problems. In fact these clients are very reliable and long-term customers.

Why don't you wait a couple of days to a week or so . There is no need for you to lose money to a collection agency if you can get paid in full a bit later.

And you said that they had a good record on the BB. Have you checked if the problem folks have is that they take a bit longer to pay. Maybe that is the reason that they do not have a 5.

If you still get no satisfaction, then take out the big gun and work with a collection agency.

I hope that this helps.
Good luck!
Lucinda


Direct link Reply with quote
 

Mike Hunter
United Kingdom
Local time: 07:54
Member
English to Flemish
+ ...
Getting half payment Oct 16, 2007

LaureDelpech wrote:

So I am a little reluctant to let go. If I could get half of that money from a debt collecting agency, that would already be something.

I have already tried the other contact details on the Website: my email bounced back and no-one picks up the phone.

Laure


Hi Laure

I'd definately persist as long as possible, and aim to get the full amount or close to it. Any debt collecting agency will charge a percentage, but it shouldn't be that big. Do you know any other translators who work with them, who may be able to advise?

As an agency, we sometimes have problems receiving payment from end clients, perceverence always pays off eventually.

Hope this helps.

Mike


Direct link Reply with quote
 

Iza Szczypka  Identity Verified
Spain
Local time: 08:54
English to Polish
+ ...
What was the invoice date? Oct 16, 2007

The Israeli agency I frequently work for (top BB record and very reliable customer indeed) have a strict rule - all August invoices, whether 01/08 or 31/08, get paid on or about the last day of next month, i.e. 30/09. They simply pay the previous month's dues all in one go.
If you invoiced on 01/09 - instead of 31/08 - and the same rule applies, you might get paid on 31/10 or 1-2 days later, depending on the bank's efficiency.
So I'd wait patiently instead of waving goodbye to nearly $400 Only after let's say 5 Oct I'd rise hell ...


Direct link Reply with quote
 

Laure Trads  Identity Verified
France
Local time: 08:54
Member (2004)
English to French
TOPIC STARTER
The invoice date is 30th August Oct 16, 2007

And my T&C say payment at the end of following month, which they had accepted. So, 16th October (today) is 0.5 month after the due date and 1.5 months after the date of my invoice.

Anyway, what is unusual this time, is the total lack of replies from the agency, the fact that they don't answer the phone and the fact that emails to their main company address bounce back. So, even though I am prepared to wait, I have the feeling that they do not intend to pay at all... assuming that the company still exists!

Thank you all for your advice. I will keep you posted, as this might help someone in a similar situation.

Laure


Direct link Reply with quote
 

Laure Trads  Identity Verified
France
Local time: 08:54
Member (2004)
English to French
TOPIC STARTER
They have paid me! Oct 19, 2007

Suddenly, my email got a reply and, today, the money was on my bank account.

Laure


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Payment problem with agency in Israel

Advanced search


Translation news





Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »
memoQ translator pro
Kilgray's memoQ is the world's fastest developing integrated localization & translation environment rendering you more productive and efficient.

With our advanced file filters, unlimited language and advanced file support, memoQ translator pro has been designed for translators and reviewers who work on their own, with other translators or in team-based translation projects.

More info »



All of ProZ.com
  • All of ProZ.com
  • Term search
  • Jobs