Agreed on payment method- client changes mind Thread poster: Juliana Brown
| Juliana Brown Israel Local time: 22:47 Member (2007) Spanish to English + ...
So...a new client (a law firm) approached me for a small job and let me name my price, which is always nice. I, of course, stated my rate, turnaround time, and payment method (Paypal) right away in our communication. She agreed to everything, and sent me a "work order", which is the firm's standard PO method. The work is done, invoice sent, the client is happy and now, this person at the firm has sent me an e-mail stating "I just saw on Paypal that I would have to pay you using my boss' cr... See more So...a new client (a law firm) approached me for a small job and let me name my price, which is always nice. I, of course, stated my rate, turnaround time, and payment method (Paypal) right away in our communication. She agreed to everything, and sent me a "work order", which is the firm's standard PO method. The work is done, invoice sent, the client is happy and now, this person at the firm has sent me an e-mail stating "I just saw on Paypal that I would have to pay you using my boss' credit card, which I am not comfortable doing. Can I send you a cheque?" Here is the problem, apart from the fact she obviously does not understand that she has already officially agreed to pay me using my method of choice: She's in the States. I'm in Toronto. If I have to take a cheque to the bank here, I'm paying fees, not to mention exchange, unlike Paypal where my account is in US$. What should I tell her? ▲ Collapse | | | Tina Vonhof (X) Canada Local time: 20:47 Dutch to English + ... Money order? | Jan 18, 2008 |
The fact that she had agreed to a payment method does not seem too big a deal to me. Obviously she simply didn't know what is involved in paying via Paypal - you can forgive her that. I don't think you have to pay fees if she sends you a money order rather than a cheque. She has to pay the money order fee at her end. | | | Juliana Brown Israel Local time: 22:47 Member (2007) Spanish to English + ... TOPIC STARTER Hmmm. I hadn't thought of the money order. | Jan 18, 2008 |
Thanks. I think you're right about no fees for that at my end (apart from the exchange). I'm still a bit surprised that she would agree to Paypal, if she hasn't used it before, without checking the conditions before saying ok. | | | peiling Germany Local time: 04:47 Chinese to English + ...
I don't think payment with credit card is a must, Paypal can be funded with a bank account. Maybe look under "More funding options" when making payment. | |
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Juliana Brown Israel Local time: 22:47 Member (2007) Spanish to English + ... TOPIC STARTER It's been settled :) | Jan 18, 2008 |
The person in question has offered to drag her boss (and the firm as a whole) kicking and screaming into the present and has sent a very polite note apologizing and saying they are going to set up an account so they can pay their translators through Paypal now. I feel like a pioneer now. | | | Congratulations! | Jan 19, 2008 |
Juliana Starkman wrote: I feel like a pioneer now . Good for you, Juliana! | | | Milton Guo China Local time: 10:47 English to Chinese + ... Good for you | Jan 21, 2008 |
She turned out to be a good client, good for you Regarding invoice, i am wondering how you send one in electronic format? I am new here, so please give me a tip when you are free...thanks. | | | create PDF's | Jan 21, 2008 |
To Milton Guo: create a PDF from your invoices and send them as an attachment. There are several possibilities to create a PDF.
[Edited at 2008-01-21 12:57] | |
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Milton Guo China Local time: 10:47 English to Chinese + ... Thank you, ReneevB | Jan 22, 2008 |
ReneevB wrote: To Milton Guo: create a PDF from your invoices and send them as an attachment. There are several possibilities to create a PDF.
[Edited at 2008-01-21 12:57] Thanks a million! | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » Agreed on payment method- client changes mind CafeTran Espresso | You've never met a CAT tool this clever!
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