Off topic: Snail-e-mail
Thread poster: Heinrich Pesch
| | nruddy
Local time: 08:55
German to English
| problems with one client || Nov 21, 2005 |
I've been having difficulties recently with one client and one specific freemail address. E-mails (from the client and also my emails to the client) used to arrive very quickly in the past but are now arriving hours later (in some cases 12 hours). When we correspond using my other (freemail) address, there's no problem. I haven't had any messages like yours, though.
| | xxxLia Fail
Local time: 15:55
Spanish to English
| occasional cyberholes || Nov 21, 2005 |
Yes, it has happened to me a couple of times, just once in a blue moon...and basically I go bananas, and consistently tell clients that if a job doesn't turn up on the day promised they MUST contact me...do they listen? No, they come back a week later and casually -some of them apologetically - ask where's the job!
But yes, it does happen, a handful of times a year, and there's not much can be done about it, as far as I can see:-)
And yes, days go by before I get/IF I get some kind of warning that the mail hasn't been delivered.
[Edited at 2005-11-21 23:49]
| | Angus Woo
Local time: 21:55
Chinese to English
| Yes, it happens. || Nov 22, 2005 |
I sent an email on 16th of this month and got it back yesterday, just like your case.
I think it's a better to use MSN or skype to contact your client after you have sent the file before deadline just to make sure .
| | Henry Hinds
Local time: 07:55
English to Spanish
| It does happen || Nov 22, 2005 |
Sometimes e-mail mesages take quite a while to arrive, it´s happened to me a number of times, even with someone in the same city, not that it makes much difference.
There can be delay with "heavy¨messages" and even with light ones at times. It does happen, and more than we imagine.
| I can top that || Nov 22, 2005 |
The most extreme delay we've had so far was the inexplicable case of a message that was underway to us for SIX WEEKS from one of our clients (a request for quote, of course - fortunately, the client had lots of time on his hands and we still got the job.)
Also, some of our outgoing mails were just lost without a trace during an unreliable period of our mail host a few months ago.
The provider swears their systems have nothing to do with it. Honest. No, really.
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