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Would anyone be willing to send me a fax?
Thread poster: Claudia Iglesias

Claudia Iglesias  Identity Verified
Chile
Local time: 07:57
Member (2002)
Spanish to French
+ ...
Jul 28, 2006

Hi

I need your help (only of some of you, not everybody)

I had a free e-fax number for 3 or 4 years and it worked fine. I decided to invest in a paying account in order to be able to send faxes and I could send faxes, but I can't receive. When I switched, I asked for a Chilean number while my free one was in North America.
What I didn't know was that as soon as I switched to the paying number the free one was removed. I had expected to be able to tell my clients to use one or the other depending on their country.
O.K. I can deal with that, the problem is that nobody has been able to send me a fax yet. I suppose that if my clients are able to call me by phone they should be also able to send me a fax.

I have spent hours on the phone with the support service, they send me test faxes that I receive fine, but I'd prefer to receive my clients'.

Today they told me to add two zeros before my number, but I think that that is because some countries have their IDD prefix that is 00, not the same for all the countries.

If some of you can send me a fax with your e-mail address I will acknowledge receipt by e-mail and I'll ask you what you did to be able to manage to do it. I can't ask my clients to experiment with different numbers when they are sending a P.O.

Thanks in advance for your help, I'll keep you posted here.

My fax number is +56 (country)+2 (city) + 2997547

Claudia


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Rosa Maria Duenas Rios  Identity Verified
Local time: 06:57
Hola Claudia Jul 28, 2006

Acabo de intentar varias veces enviarte un fax y lo que me contesta es una grabación que dice "your call has been forwarded to an automated voice-message system". En seguida se escucha una palabra ininteligible, algo asi como "no sim" y eso es todo; supongo que entonces debería haber grabado mil mensaje, pero no lo hice; sólo colgué. ¿Te sirve esto de algo? Ojalá alguien más lo intente y nos cuente qué pasó...

[Edited at 2006-07-28 21:38]


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Claudia Iglesias  Identity Verified
Chile
Local time: 07:57
Member (2002)
Spanish to French
+ ...
TOPIC STARTER
Thanks Rosa Jul 28, 2006

I suppose that it's of some help, as the Support service asked me what was the message that people got. Next time I spend an hour on the phone with them I'll tell them that.

Can you tell me the numbers you dialed up?

Thanks

Claudia


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Rosa Maria Duenas Rios  Identity Verified
Local time: 06:57
You are welcome Jul 28, 2006

Numbers dialed:
From Mexico City: 001-562-299-7547
From a US phone serivice I use: 1-562-299-7547

Sorry for posting in SPanish the first time!

[Edited at 2006-07-28 21:47]


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Luis DeGalocha  Identity Verified
United Kingdom
Local time: 11:57
English to Portuguese
+ ...
It's gone through... Jul 28, 2006

Hi Claudia!

I've just sent you a fax and it's gone through.

I've dialed: 005622997547

Hope this helps.

Good luck.

Luis


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Claudia Iglesias  Identity Verified
Chile
Local time: 07:57
Member (2002)
Spanish to French
+ ...
TOPIC STARTER
Thank you Luis Jul 28, 2006

and thank you Mihai

So far two persons were able to fax me... Mihai also dieled 00562... Maybe that's the answer for any country?


Claudia


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xxxmediamatrix
Local time: 07:57
Spanish to English
+ ...
IDD code information ... Jul 28, 2006

Hi Claudia,

You can use this http://www.countrycallingcodes.com to find out what IDD should be used to call from any country *to* Chile.

For example, from the US or Canada, the code is 011 (56 2 etc.) From Mexico it is 00 (56 2 etc.), and 00 also applies to most (perhaps all) of Europe.

HTH
MediaMatrix


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Nadia-Anastasia Fahmi  Identity Verified
Greece
Local time: 13:57
Member (2004)
English to Greek
+ ...
00 Jul 29, 2006

Hi Claudia,

From Greece the prefix is "00" (and from any country in Europe I believe).

I just sent you a blank fax. If you received it, then it works from here.

Hope you have solved your problem by now.

Nadia


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Robert Zawadzki  Identity Verified
Local time: 12:57
English to Polish
+ ...
+562299754722 (00 is converted to +), you can dial 00562299754722 Jul 29, 2006

... from Poland

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Claudia Iglesias  Identity Verified
Chile
Local time: 07:57
Member (2002)
Spanish to French
+ ...
TOPIC STARTER
Thank you all Jul 29, 2006

I'd just need a test from the U.S. now.

You're great, I knew that, that's why I decided to ask for help here.

Nadia, are you sure it was a blank page? It looks like an invoice!

Claudia


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Russell Gillis  Identity Verified
Local time: 04:57
Spanish to English
Successful from Canada (should be same as U.S.A.) Jul 29, 2006

Hello Claudia,

I dialed 5622997547 from my fax service, and I am pretty sure they automatically add on the 011. Whenever I have to make international calls, I always add 011 before the remainder of the number.

It should be the same rule for the United States. I hope you received it!

Best regards,

Russell


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Claudia Iglesias  Identity Verified
Chile
Local time: 07:57
Member (2002)
Spanish to French
+ ...
TOPIC STARTER
Thank you Russell Jul 29, 2006

Yes, I received it!

You mean that you didn't dial 00 nor 011?

Thanks

Claudia


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Russell Gillis  Identity Verified
Local time: 04:57
Spanish to English
I am sure the program did this automatically Jul 30, 2006

Hello Claudia,

I am sure the program did this automatically, as I always have to dial 011 when making international calls.

I hope this helps!

Best regards,

Russell


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