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Technical forums » Office applications »
Word X for Mac help
Thread poster: JapaneseTr
JapaneseTr
JapaneseTr  Identity Verified
United States
Local time: 12:46
Japanese to English
Jan 12, 2005

Hi,
Whenever I select View>Drawing tool, my Word X crashes. Does anyone know how I can fix this?
Thank you.
HT
 
Vincent Knobil
Vincent Knobil
France
Local time: 21:46
English to French
a few things you can try Jan 12, 2005

Several things you can try (in no particular order):
- First of all, make sure you have the latest update (visit MS web site)
- Repair permissions (in Disk Utility)
- Search for and trash Office X preferences
- Check you don't have a Macro Virus
- Reinstall Office.

-v

JapaneseTr wrote:

Hi,
Whenever I select View>Drawing tool, my Word X crashes. Does anyone know how I can fix this?
Thank you.
HT
 
00000000 (X)
00000000 (X)
English to French
+ ...
Delete your normal.dot Jan 12, 2005

It's the most likely source of problems.

If you need to know how to find it, just ask.

Also, if you're like me and customize your Word settings a lot, you should make sure to make backups of your normal.dot because it's easily corrupted and needs to be deleted every now and then.

Best,
Esther

[Edited at 2005-01-14 02:17]
 


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