Word 2000 constantly closes down
Thread poster: Katarina Andersson

Katarina Andersson  Identity Verified
Local time: 22:52
Member (2006)
Italian to Swedish
+ ...
Apr 16, 2007

Hello,

often lately my Word 2000 closes down when I open a word file or a word file that I work on with Wordfast. And if I open the files from another computer there doesn't seem to be any problems with the files. Anybody knows what this depends on?

Thanks,

Katarina.


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Heinrich Pesch  Identity Verified
Finland
Local time: 23:52
Member (2003)
Finnish to German
+ ...
Try this Apr 17, 2007

I'm no specialist for Wordfast glitches, because I seldom have any myself. But first of all you should try to look at the Start-folder of Word, where your Normal.dot file is. If you do not know how to get to the Start folder, search for Normal.dot.
Remove Normal.dot from there and put it to another folder or rename it into Normal.old.
If in the same Start-folder you see Wordfast.dot, check, if it has been changed lately (date of the file). I so, remove Wordfast.dot and put a fresh Wordfast.dot from the downloaded Wordfast.zip in place.
All this you do when Word is not running.
Start Word and see, what happens.
I myself use still Wordfast version 5.0v, because later versions made trouble. Try either an earlier or a newer version of Wordfast by exchanging the Wordfast.dot file from different downloads.
Regards
Heinrich


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Katarina Andersson  Identity Verified
Local time: 22:52
Member (2006)
Italian to Swedish
+ ...
TOPIC STARTER
Thanks... Apr 17, 2007

even though I don't really manage to find any Normal.dot file, have found some start folder for Office but no Normal.dot file. Guess I have to ask some friend to help me with that.

Thanks,

Katarina.


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Heinrich Pesch  Identity Verified
Finland
Local time: 23:52
Member (2003)
Finnish to German
+ ...
Use the Find-function Apr 17, 2007

or look it up in the Wordfast manual. Usually the Start-folder is at
Documents and settings/user/application data/Microsoft/word.
Regards
Heinrich


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