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Poll: When you need help with ProZ.com, where do you go first?
Thread poster: ProZ.com Staff
ProZ.com Staff
Local time: 23:15
SITE STAFF
Oct 8, 2005

This forum topic is for the discussion of the poll question "When you need help with ProZ.com, where do you go first?".

This poll was originally submitted by Patrick Dotterer

View the poll here

A forum topic will appear each time a new poll is run. For more information, see: http://proz.com/topic/33629


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writeaway  Identity Verified

Local time: 07:15
Partial member (2003)
French to English
+ ...
what kind of help? Oct 8, 2005

It depends on what kind of help is needed and what the problem actually is.

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Silvia Puit V�gelin
Belgium
Local time: 07:15
German to Spanish
+ ...
I totally agree Oct 8, 2005

I agree with writeaway!
It really depens on what kind of question you have about Proz.com - if it is about problems quoting or answering or grading Kudoz questions, I normally ask directly the proz.com staff. With other kinds of questions, I go to the Forum...
Best regards,
Silvia


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Konstantin Kisin  Identity Verified
United Kingdom
Local time: 06:15
Member (2004)
Russian to English
+ ...
can't say Oct 8, 2005

Yeah, impossible to answer without specifying the type of help needed. For technical issues that clearly can't be solved by moderators I use the support ticket option. For kudoz/forum problems I contact moderators and so on.

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Chinoise  Identity Verified
Local time: 03:15
English to Chinese
+ ...
The best support center... Oct 8, 2005

When we meet seemingly unsolvable problems, whe always go to the support center for help. All my troubles have been tackled there. Cathy, Patrick, Maria, Henry, Jason, and all other staff are very, very kind and professional.

Thanks to the ProZ.com team!

[Edited at 2005-10-08 13:47]


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GoodWords  Identity Verified
Mexico
Local time: 00:15
Spanish to English
+ ...
Appropriate to the problem Oct 8, 2005

I go to any one of the options listed according to the nature of the problem.

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writeaway  Identity Verified

Local time: 07:15
Partial member (2003)
French to English
+ ...
absolutely Oct 8, 2005

GoodWords wrote:

I go to any one of the options listed according to the nature of the problem.


which makes it impossible to vote on this question. all of the above needs to be added as an option.


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