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Thread poster: l Gaston l
Announcing invoicing tool updates: Payment reminders, custom formatting, purchase order number, more
Juho Karhu  Identity Verified
Finland
Local time: 00:23
Member
English to Finnish
+ ...
CSV file possibly messed up Dec 30, 2011

Also one thing I wanted to mention, if someone else is also experiencing problems when trying to import the CSV file: The columns seem to get messed up when trying to import to Excel (2010) or o CSV editors such as CSVed, even though I have checked my settings multiple times and everything seems to be correct.

It seems like this has to do with line breaks within double quoted text, but I didn't have time to investigate further. I found a way around this though. Use the online tool at http://www.creativyst.com/cgi-bin/Prod/15/eg/csv2xml.pl to convert the CSV to XML and import to Excel as XML instead. Works wonderfully.


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Silvia Prendin  Identity Verified
Italy
Local time: 23:23
Member (2009)
English to Italian
+ ...
January 2012 Jan 24

Hi,

Like most companies and professionals issuing invoices, with the new year, I start numbering from 1. So now the system says I already used that number...

Can you please fix that? It's obvious that every year we'll start using the same numbers as in the previous year... it's just a new year!

Thank you.

Regards,

Silvia


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Alejandro Cavalitto  Identity Verified
Argentina
Local time: 18:23
Member (2008)

SITE STAFF
Thanks for the feedback Jan 24

Hello Silvia,

Thanks for the feedback. I see that at the moment it is only possible to start counting invoices from 1 if you change the number of digits on your invoice numbers. I will see if it is possible to devise a system that would allow numbering to be repeated while keeping clear that invoices correspond to different years.

Best regards,
Alejandro


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Post removed: This post was hidden by a moderator or staff member because it was not in line with site rule

Partha Sarathi Satpathy  Identity Verified
India
Local time: 02:53
Member (2010)
English to Oriya
+ ...
Auto-reminder: Exclusion of specific client(s) Feb 17

Dear Support Team

Please forgive me if this topic has been already raised

I am a fan of Payment Reminders, however it doesn't give me any option to exclude a specific client. For example, if a client has already mentioned that they will pay on a certain date, and I want to stop any reminders to that particular client, what should I do?

Can we have a exclusion list? Am I missing something?

Thank you all in advance.

Partha


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Ivan Eikås Skjøstad  Identity Verified
Norway
Local time: 23:23
Member (2002)
English to Norwegian
+ ...
PDF and HTML Feb 28

HTML invoices does not work too well in Norwegian, so I stick to pdf. Then I have to remember to choose "only pdf" for each invoice since the standard setting is sending both formats.

Is it possible to include "only pdf" as a standard setting under options?


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Lucia Leszinsky  Identity Verified
Argentina
Member (2008)

SITE STAFF
Individual payment reminders Feb 28


Partha Sarathi Satpathy wrote:

Dear Support Team

Please forgive me if this topic has been already raised

I am a fan of Payment Reminders, however it doesn't give me any option to exclude a specific client. For example, if a client has already mentioned that they will pay on a certain date, and I want to stop any reminders to that particular client, what should I do?

Can we have a exclusion list? Am I missing something?

Thank you all in advance.

Partha


You should be able to send individual payment reminders for overdue invoices, skipping clients who said that will pay in short, by clicking on "Remind" at the top-right corner of those invoices.

Hope this helps!

Lucia


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Lucia Leszinsky  Identity Verified
Argentina
Member (2008)

SITE STAFF
Thanks! Feb 28


Ivan Eikås Skjøstad wrote:

HTML invoices does not work too well in Norwegian, so I stick to pdf. Then I have to remember to choose "only pdf" for each invoice since the standard setting is sending both formats.

Is it possible to include "only pdf" as a standard setting under options?


Thanks for the suggestion, Ivan! I have added it to the list of ideas for invoicing improvement for evaluation and possible future implementation.

Lucia


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François-Xavier Pâque  Identity Verified
Belgium
Local time: 23:23
Member (2010)
Russian to French
+ ...
Problem closing invoices Mar 15

Dear Staff,

For some reasons, payments are not registering or more precisely, payments register but invoices don't close. Is there a know problem ?

Please help this is messing my accountings up !


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Olly Pekelharing  Identity Verified
Netherlands
Local time: 23:23
Member (2009)
Dutch to English
Warning to users of this feature Mar 30

The tax reports produced by the invoicing tool don't seem to tally. For example, this month there are clearly 4 invoices with invoice date March 30, but the tax report only displays (and totals) 3. For Q1 the amounts in the tax report summary and the detailed tax report don't add up. I have submitted a support request.

Regards,

Olly


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Sabrine Di Trani  Identity Verified
France
Local time: 23:23
Member (2011)
Italian to French
+ ...
données associées d'un client Apr 2

Bonjour,

je m'excuse par avance si le sujet a déjà été traité, mais je souhaitais savoir si l'on pouvait enregistrer les données associées les unes aux autres d'un client afin de les réutiliser par la suite, sans que cela soit associé au champ description exemple:

j'ai un client X qui paye 0,07€/mot et un client Y qui paye 0,08€/mot -il n'utilise disons que la traduction au mot-. Est-il possible de sélectionner le client Y pour facturer un travail est que le prix et/ou le volume s'affichent automatiquement (je sélectionne le client Y, j'insère le volume, mais l'unité (au mot) et la case "Rate" se remplissent automatiquement avec "au mot" et "0,08€"...)
Si ce même client utilise la traduction au mot et la relecture de l'heure, je peux ainsi choisir entre
- au mot et donc "0,08" s'affiche automatiquement
- de l'heure et donc 30€/h s'affiche automatiquement

le champ description ne doit pas être associé car en général j'y insère les PO (donc tous différents à chaque fois) car si je marque "Traduction" à 0.08 je ne peux plus mettre le PO...

Voilà, je ne sais pas si c'est très clair ce que je demande
et je n'ai pas trouvé la fonction si elle existe déjà...

merci pour votre réponse,

[Modifié le 2012-04-02 09:39 GMT]


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Alejandro Cavalitto  Identity Verified
Argentina
Local time: 18:23
Member (2008)

SITE STAFF
Please submit a support request Apr 3

Hello,

Thanks for bringing these issues forward, François-Xavier, Olly and Sabrine. Working out these details wil help improve the invoicing system for every ProZ.com member.

Now, would you mind submitting a support request about the issues you report? That will allow us to reply with information that could not be shared publicly in a forum. As any information included on invoices is potentially sensitive, it would be better if these issues were dealt through the support system.

Regarding the problem you report with the results given by the addition of your invoices, you will receive a reply on your support request soon, Olly.

Best regards,
Alejandro


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Olly Pekelharing  Identity Verified
Netherlands
Local time: 23:23
Member (2009)
Dutch to English
Still waiting Apr 11

Hi Alejandro,

Still awaiting your reply.

regards,

Olly


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Post removed: This post was hidden by a moderator or staff member for the following reason: Empty post.
Katsumasa Suzuki
Hong Kong
Local time: 05:23
Member (2011)
English to Japanese
+ ...
The name in the "From" line Apr 30

Hi,

I've recently started using the invoicing feature on ProZ.com.
Very useful!

Just wondering though, every time I send invoices to my clients, the "From" line on the e-mail is with my username on ProZ.com. Can this be changed with my real name or other texts?

Thank you and keep up the excellent work!

K. Suzuki
walnutkay


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Announcing invoicing tool updates: Payment reminders, custom formatting, purchase order number, more






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