Thread poster: Sara Freitas
I had the same problem. I paid by credit card online on Jan. 2, the payment was immediately confirmed and debited from my bank account but I was still not platinum on Jan. 3rd, so I sent an e-mail to ProZ and received an immediate reply and the upgrade was in effect on Jan. 4 when I checked my profile.
Thanks for the speedy response!!
To report site rules violations or get help, contact a site moderator:
You can also contact site staff by submitting a support request »