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Negative browniz
Thread poster: Walter Landesman

Walter Landesman  Identity Verified
Uruguay
Local time: 05:54
Member (2005)
English to Spanish
+ ...
Jul 19, 2006

A few days ago I had about 1900 browniz when I went to sleep, but the following day I woke up with a negative amount of -562.

I placed a support ticket that was assigned to a staff member, but nothing has changed since, not even a note from him.

How can bowniz be negative? It is obviously some bug. Has this happened to anybody else?

In the meantime, I stopped participating in Kudoz until this browniz issue is solved. I don`t want to earn more browniz that might be lost afterwards. I want an explanation.

Hope it doesn`take long.

Walter


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Patrick Dotterer
Local time: 03:54
SITE STAFF
Looking into the issue Jul 19, 2006

Dear Walter,

Thanks for updating us on this issue.

As of right now, Nahun's looking into the ticket as I write this reply to you. As soon as he finds out what's going on, he'll reply here in this thread.

Thanks for being patient.

Regards,
Patrick Dotterer
ProZ.com Staff


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Walter Landesman  Identity Verified
Uruguay
Local time: 05:54
Member (2005)
English to Spanish
+ ...
TOPIC STARTER
so? Jul 20, 2006

Thank you Patrick.
But still no news from Nahun. And I still have negative browniz.

Shall I keep refraining from participating in kudoz and polls where I get browniz? How long? Is it so difficult to check details in my debited browniz points?

I would do it myself, but I don`t have access. The only details I can see are in Credited Browniz.

Is this happening to anybody else, or just me?


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Alicia Casal  Identity Verified
Argentina
Local time: 05:54
Member (2005)
English to Spanish
+ ...
My profile is ok Jul 20, 2006

I mean, i can t see Browniz in the new, but in the old one.

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Walter Landesman  Identity Verified
Uruguay
Local time: 05:54
Member (2005)
English to Spanish
+ ...
TOPIC STARTER
Fixed Jul 20, 2006

Problem has been fixed. My browniz are back!

Thanks a lot, Nahun.

Walter


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Nahun Silva  Identity Verified
Local time: 05:54
zzz Test Language (1) to zzz Test Language (2)
Problem solved Jul 21, 2006

Hi all,

The problem is solved. Thanks Walter, without your help I wouldn't have been able to trace the problem.

Regards


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