Messages sent via the profile do not pass through?
Thread poster: Sergey Savchenko

Sergey Savchenko  Identity Verified
Ukraine
Local time: 07:58
Member (2007)
English to Russian
+ ...
Mar 3, 2008

The other day a potential client sent to me an email (to a secondary address shown on my profile page) and said that she had also sent a message via my profile. However that message hasn't come yet. And when I tried to send messages to myself via profile, only one of 4 came through. So 80% of messages I know of get lost.
And I doubt that it's the effect of antispam feature of my primary mailbox - the subjects of the messages were quite neutral.


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Ralf Lemster  Identity Verified
Germany
Local time: 06:58
English to German
+ ...
Submit a Support Request Mar 3, 2008

Hi Sergey,
This is an issue that cannot really be solved in a forum - please submit a Support Request to site staff, who will be able to check the logs.

Best regards,
Ralf


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Sergey Savchenko  Identity Verified
Ukraine
Local time: 07:58
Member (2007)
English to Russian
+ ...
TOPIC STARTER
Thanks Mar 3, 2008

Thank you Ralf
I just wanted to warn other proz. members that this situation is possible. I guess nobody wants to lose important messages.


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