Bizarre ranking in the translator directory [Staff update - resolved]
Thread poster: Narasimhan Raghavan
Narasimhan Raghavan
Narasimhan Raghavan  Identity Verified
Local time: 18:45
English to Tamil
+ ...
In memoriam
Aug 1, 2009

I wanted to check my rankings in my pairs.
Usually for the pairs French/German > English I stand first for India.

This time I get irrelevant results that have no bearing with the country of
residence. Whereas I chose India, the result shows some other country.

As for the pair English > Tamil I am first all over the world. But I am
shocked to see that I am credited with 0 kudoz points, which is just not
true.

This is a serious affair
... See more
I wanted to check my rankings in my pairs.
Usually for the pairs French/German > English I stand first for India.

This time I get irrelevant results that have no bearing with the country of
residence. Whereas I chose India, the result shows some other country.

As for the pair English > Tamil I am first all over the world. But I am
shocked to see that I am credited with 0 kudoz points, which is just not
true.

This is a serious affair as many potential outsourcers contact me after consulting the above lists after specifying the language pairs, country of residence etc.

I have sent a support request.

My fellow-prozians are requested to check their own rankings.

Regards,
N. Raghavan




[Subject edited by staff or moderator 2009-08-03 14:07 GMT]
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Adnan Özdemir
Adnan Özdemir  Identity Verified
Türkiye
Local time: 16:15
Member (2007)
German to Turkish
+ ...
So is better NO Kudoz Aug 1, 2009

Best wishes from Bilbao

 
Niraja Nanjundan (X)
Niraja Nanjundan (X)  Identity Verified
Local time: 18:45
German to English
I just checked Aug 1, 2009

Narasimhan Raghavan wrote:
Usually for the pairs French/German > English I stand first for India.


I just checked German to English, India - you're still first and I'm fourth

Don't worry - it was probably just some kind of bug or something.

Enjoy your weekend and relax!

[Edited at 2009-08-01 09:52 GMT]


 
Narasimhan Raghavan
Narasimhan Raghavan  Identity Verified
Local time: 18:45
English to Tamil
+ ...
TOPIC STARTER
In memoriam
Thanks Niraja Aug 1, 2009

You are right. Now things are back to normal. Perhaps it was due to a temporary bug. But the feelings were quite unpleasant and I felt as if I was in a very bad dream.

Regards,
N. Raghavan
Niraja Nanjundan wrote:

Narasimhan Raghavan wrote:
Usually for the pairs French/German > English I stand first for India.


I just checked German to English, India - you're still first and I'm fourth

Don't worry - it was probably just some kind of bug or something.

Enjoy your weekend and relax!

[Edited at 2009-08-01 09:52 GMT]


[Edited at 2009-08-01 10:13 GMT]


 
Mats Wiman
Mats Wiman  Identity Verified
Sweden
Local time: 15:15
Member (2000)
German to Swedish
+ ...
In memoriam
Send support ticket! Aug 1, 2009

Hi Narasimhan,

As in most cases where bugs are suspected, use the support ticket system.
It is faster and your problem has a greater chance to be noticed.

Mats


 
Narasimhan Raghavan
Narasimhan Raghavan  Identity Verified
Local time: 18:45
English to Tamil
+ ...
TOPIC STARTER
In memoriam
But Sir, I have already sent support ticket Aug 1, 2009

But Sir, you can see from my initial posting that I have already sent support ticket and then only posted this forum topic.

By the way the Proz site staff have since then removed the bug. My sincere thanks to them.

Regards,
N. Raghavan

Mats Wiman wrote:

Hi Narasimhan,

As in most cases where bugs are suspected, use the support ticket system.
It is faster and your problem has a greater chance to be noticed.

Mats


 
Cristina Heraud-van Tol
Cristina Heraud-van Tol  Identity Verified
Peru
Local time: 08:15
Member (2005)
English to Spanish
+ ...
Thanks for the alert! Aug 1, 2009

It has happened to me too. Yesterday, I checked and I had 4170 points in total. Today, I got 2 messages of "Congratulations, your KudoZ answer was chosen as most helpful", obtaining 4 points for each question. I checked then with the "Update you Kudoz points" option, but nothing happend. It hasn't updated my new points. I will send a ticket to a moderator. If we don't watch out, our points will diminish, and eventually disappear.

 
RominaZ
RominaZ  Identity Verified
Argentina
English to Spanish
+ ...
Problem should be fixed now. Aug 3, 2009

Hi all,

Thanks for reporting this.

There was a temporary site error that caused the amount of KudoZ to display improperly. This has been fixed and no data was lost or corrupted.

If after checking your KudoZ points you still think they are not correct, please submit a support request http://www.proz.com/support and a member of the site staff will look into it.

... See more
Hi all,

Thanks for reporting this.

There was a temporary site error that caused the amount of KudoZ to display improperly. This has been fixed and no data was lost or corrupted.

If after checking your KudoZ points you still think they are not correct, please submit a support request http://www.proz.com/support and a member of the site staff will look into it.

Thanks
Romina
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Bizarre ranking in the translator directory [Staff update - resolved]






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