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| User | Thread poster: Polymathe Hosting Down (staff: 'Fixed.') |
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Polymathe 
Hong Kong
Local time: 12:20
 Member (2002)
English to French
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I don't seem to be able to access any of my sites hosted through Proz.com. Doesn't anyone else have this problem? No e-mail access either.
Charles
[Subject edited by staff or moderator 2010-03-09 10:14 GMT]
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saboor
Pakistan
Local time: 09:20
 Member (2007)
Spanish to Urdu
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I cannot access my site, control panel and neither my email.
Please help!!
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Midori Wilson
Japan
Local time: 13:20
Member (2002)
English to Japanese
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| | I guess I'm not the only one... | Mar 9, 2010 |
I realized my email doesn't work...so I just assumed my 2-year-old changed the setting, and came here to check out the proper email setting...
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Marisa Schiavi
Australia
Local time: 12:20
Member
Spanish to English
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| | Same problem here | Mar 9, 2010 |
I'm having the same problem and I've submitted a support request to Proz. Hopefully they'll fix it soon! I'm glad it's not just my email!
Marisa
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Andrei Shmatkov
Canada
Local time: 21:20
Member (2007)
English to Russian
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| | my site is also down | Mar 9, 2010 |
It is not the first time for the last week - so I hope that the support staff will find the problem...
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KSL Berlin
Germany
Local time: 06:20
German to English
| | Good to know I'm not alone | Mar 9, 2010 |
I didn't think I had forgotten to pay domain fees or some such thing. Now I know the problem isn't on my side.
Coupled with intermittent problems with the mail server for the past few years (which remain unresolved), this may force me to look for a more stable hosting solution. I hope this gets sorted out very, very quickly!
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Sabela Cal
Spain
Local time: 06:20
Member (2005)
English to Spanish
| | Another one here | Mar 9, 2010 |
I hope someone´s looking into this already.
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Rebecca Hendry
United Kingdom
Local time: 05:20
Member (2005)
Spanish to English
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I've submitted a support request, let's hope it's sorted out soon.
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NataliaElo
Germany
Local time: 06:20
Member (2004)
Finnish to Russian
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The same problem. Please, I need to read my emails.
Best regards,
Natali
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Rebecca Hendry
United Kingdom
Local time: 05:20
Member (2005)
Spanish to English
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| | Any mechanisms in place to deal with this outside office hours? | Mar 9, 2010 |
I wonder, given that Proz.com support office hours do not start for another several hours, is there any mechanism in place to deal with an issue of this scale, affecting so many translators, as soon as it happens and is reported? Email is essential, and if the servers are down for a prolonged period of time it's not good for business. As I'd imagine there have been a lot of support requests submitted in a short period of time, is this detected so that the problem can be fixed sooner rather than later?
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Attila Piróth
France
Local time: 06:20
 Member
English to Hungarian
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| | Same problem here | Mar 9, 2010 |
Neither email, nor website.
I completely agree with Rebecca: a mechanism that would allow to deal with such hosting problems quickly, outside ProZ.com's office hours, is absolutely necessary.
Attila
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Philippe Etienne
Spain
Local time: 06:20
Member
English to French
| | Not functional either | Mar 9, 2010 |
And hoping it won't last days
Philippe
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Rodrigo Mencía
Spain
Local time: 06:20
Member (2007)
English to Spanish
+ ...
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Attila Piróth wrote:
Neither email, nor website.
I completely agree with Rebecca: a mechanism that would allow to deal with such hosting problems quickly, outside ProZ.com's office hours, is absolutely necessary.
Attila |
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I couldn't agree more.
I will start looking for more stable hosting solutions right now, as I noticed this problem by mistake when I unintentionally clicked on my signature link and found out my website was not working.
As another person pointed out, I have been having problems with my emails too.
This is, in my humble opinion, a disaster for Proz.
P.S.: Proz is not down. Why don't they put us on the same server? Maybe that way they'd rush to help us.
[Editado a las 2010-03-09 09:11 GMT]
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Monica Tuduce
Romania
Local time: 07:20
Member
Italian to Romanian
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I have the same problem myself.
The question about when will it be solved apart, I am wondering if we will be able to get the emails that we received during this breakdown - I am afraid the answer is NO .
In my opinion, this is the big problem, not even knowing what we lost and why on earth one client of ours isn't nice with us anymore.
I have activated a forwarder (mainly as a back-up and storage solution), but it only works when the hosting is functional, therefore it has forwarded only those emails received before this issue appeared.
Let's hope there is a Proz staff member who is already working on it in some part of the world.
Monica
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Stanislaw Czech
United Kingdom
Local time: 05:20
Member (2006)
English to Polish
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| | It seems that it takes a long time before anyone from staff replies | Mar 9, 2010 |
and they have a branch in Charkov so there should be someone working already
We'll see what is the reason - anyway it's good that not entire Proz.com is down.
S
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| Pages in topic: [1 2 3] > |
The translation workplace 
