ProZ.com global directory of translation services
 The translation workplace
Ideas

 
User
Thread poster: Susana González Tuya
Domain change

Susana González Tuya
Spain
Local time: 06:31
Member (2010)
English to Spanish
+ ...
Sep 5, 2011

I had set up my Proz hosting account with a domain that I tried to buy, but it turnout to be somebody else´s.

I have now purchased a new domain but my Hosting Account still shows the previous domain. The same happens in the Control Panel. How can I change this to set up the mail and FTP server with the new domain?


Thank you


Direct link Reply with quote
 

Lucia Leszinsky  Identity Verified
Argentina
Member (2008)

SITE STAFF
Domain name updated Sep 5, 2011

Hi Susana,

You should be able to access your control panel with your new domain name now:

http://www.proz.com/?sp=host/info

Please let me know how it goes.

Kind regards,

Lucia


Direct link Reply with quote
 

Susana González Tuya
Spain
Local time: 06:31
Member (2010)
English to Spanish
+ ...
TOPIC STARTER
Thanks Lucia Sep 5, 2011

It is all working now.

Susana


Direct link Reply with quote
 

Lucia Leszinsky  Identity Verified
Argentina
Member (2008)

SITE STAFF
Thank you for confirming, Susana! Sep 6, 2011

Enjoy the exclusive hosting service now and let me know if you need help with anything else.

Regards,

Lucia


Direct link Reply with quote
 

Susana González Tuya
Spain
Local time: 06:31
Member (2010)
English to Spanish
+ ...
TOPIC STARTER
Control Panel Access Sep 7, 2011

Hi Lucia,

I have tried to access the control panel via the link on the hosting account (the one you posted) and via http://h1.host.proz.com:2082

On the first case the page does not load and in the second case it still contains the data form the previous domain.

Any idea of can be going on?

Thanks

Susana


Direct link Reply with quote
 

Lucia Leszinsky  Identity Verified
Argentina
Member (2008)

SITE STAFF
Please submit a support request Sep 8, 2011

Hi Susana,

Could you please submit a support request and provide me with the domain name you would like to use? This will help me look into this further without disclosing any information publicly.

Thanks!

Lucia


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Jared[Call to this topic]
Lucia Leszinsky[Call to this topic]

You can also contact site staff by submitting a support request »

Domain change






SDL Trados Studio 2011
Buy or upgrade today and save up to 15%

SDL Trados Studio 2011 is the latest market-leading translation memory software from SDL. Now with Track Changes, Bilingual Word Files support, new Display Filter, AutoSuggest and more great details.

More info »
memoQ translator pro 5.0
Save 20% with memoQ today!

memoQ translator pro is the premium product for professionals. It is Kilgray's best-selling tool among freelance translators: you get all the functionality available in memoQ in your local environment plus the ability to work on remote servers.

More info »