Mobile menu

Can't access my email...
Thread poster: ItalianLinguist
ItalianLinguist
Italy
Local time: 06:26
Member
English to Italian
+ ...
Oct 19, 2007

I can't access my e-mail! I seem to have troubles on the SQL server: do you mind to have a look, please, and try to fix the issue? Thanks a lot!!!

Direct link Reply with quote
 

Catherine Reay  Identity Verified
Spain
Local time: 06:26
Member (2004)
Spanish to English
+ ...
support ticket Oct 19, 2007

Hello,

It is probably better to send a support ticket for this issue (it happened to me a few days ago and they dealt with it very quickly - you are probably over your cache limit!)

Regards,
Katy


Direct link Reply with quote
 
ItalianLinguist
Italy
Local time: 06:26
Member
English to Italian
+ ...
TOPIC STARTER
Thanks! Oct 19, 2007

Catherine Reay wrote:

Hello,

It is probably better to send a support ticket for this issue (it happened to me a few days ago and they dealt with it very quickly - you are probably over your cache limit!)

Regards,
Katy



Thanks for your tip but I erased old emails few days ago so I am sure I am not over the limit ...yet. Now even my website has gone! Silly question: how do I send a support ticket?
Regards,


Direct link Reply with quote
 
Margreet Logmans  Identity Verified
Netherlands
Local time: 06:26
English to Dutch
+ ...
Support Oct 19, 2007

Click on the tab 'About' (upper right side of your screen, in the green bar, next to 'My ProZ.com). You'll see a pull down menu, the very first item is 'Support'.

You then get a window where they ask you to search the forums and FAQ first, and within that screen there's also the option 'Submit support ticket'.

Good luck.


Direct link Reply with quote
 
ItalianLinguist
Italy
Local time: 06:26
Member
English to Italian
+ ...
TOPIC STARTER
Thanks! Oct 19, 2007

Margreet Logmans wrote:

Click on the tab 'About' (upper right side of your screen, in the green bar, next to 'My ProZ.com). You'll see a pull down menu, the very first item is 'Support'.

You then get a window where they ask you to search the forums and FAQ first, and within that screen there's also the option 'Submit support ticket'.

Good luck.



Many thanks!


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Can't access my email...

Advanced search






Anycount & Translation Office 3000
Translation Office 3000

Translation Office 3000 is an advanced accounting tool for freelance translators and small agencies. TO3000 easily and seamlessly integrates with the business life of professional freelance translators.

More info »
SDL Trados Studio 2017 Freelance
The leading translation software used by over 250,000 translators.

SDL Trados Studio 2017 helps translators increase translation productivity whilst ensuring quality. Combining translation memory, terminology management and machine translation in one simple and easy-to-use environment.

More info »



All of ProZ.com
  • All of ProZ.com
  • Term search
  • Jobs