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Problem with web hosting - can't reach my domain any more
Thread poster: langnet

langnet  Identity Verified
Local time: 08:48
Member (2002)
Italian to German
+ ...
Dec 5, 2007

I've been offline for a couple of weeks since I moved to another town and had a lot of trouble with the local Telecom.

Now that I'm online again I can't reach our website anymore (, error: server not found).

I chose web hosting with and registered the domain using the link "Register Domain Name" on ProZ. I renewed the domain name registration last year for another 2 years' time and my membership last September.

Could anybody tell me what had happened?

Sorry if this issue has already been adressed, but as I said I was offline for some weeks and I'm a little bit disoriented.



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Magda Dziadosz  Identity Verified
Local time: 08:48
Member (2004)
English to Polish
+ ...
Check the File manager Dec 5, 2007

have you checked your files in public html folder? Is there your index file? Are all your files there? Have you deleted your index file recently? When your website was updated last time?
I suggest you log in to your cpanel and check these things.


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xxxMihai Badea  Identity Verified
Member (2004)
English to Romanian
+ ...
Expired? Dec 5, 2007

Hi Claudia,

Are you sure the renewal of the domain name succeeded?

Betterwhois revealed the following information about

"Registrar: TUCOWS INC. Status: redemptionPeriod
Domain Name: LANG-NET.COM
Registrar: TUCOWS INC.
Whois Server:
Referral URL:
Name Server: NS1.HOST.PROZ.COM
Name Server: NS2.HOST.PROZ.COM
Status: redemptionPeriod
Updated Date: 28-nov-2007
Creation Date: 18-oct-2002
Expiration Date: 18-oct-2007"

What expiration date can you see in the "Manage My Domains" menu?

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Problem with web hosting - can't reach my domain any more

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