Website working but no access to cpanel/webmail
Thread poster: Gregory Flanders

Gregory Flanders  Identity Verified
France
Local time: 02:50
French to English
+ ...
Dec 26, 2007

Hello Everyone,

I've managed to transfer my domain name to proz, but for the past few days I have had very intermittent access to cpanel (and webmail.)

Is the problem on the server side? I can access my domain without problem, but the connection times out when trying to get to qualia-translations.com/cpanel . Is the server down?

Thanks,

gregory


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Andrew
United States
English
No login prompt displayed? Dec 26, 2007

When you visit http://www.qualia-translations.com/cpanel are you prompted to enter a user name and password?

If so does the connection timeout after you've entered your login credentials?

Best regards,
Andrew


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Gregory Flanders  Identity Verified
France
Local time: 02:50
French to English
+ ...
TOPIC STARTER
Re: Website working but no access to cpanel/webmail Dec 26, 2007

Andrew wrote:

When you visit http://www.qualia-translations.com/cpanel are you prompted to enter a user name and password?


Dear Andrew,

The connection times out before I am asked for a username/password. The same happens with the webmail.

It seems that the problem has been resolved, at least temporarily because I can now log in again. However, this problem -- not being able to access cpanel/webmail -- has occurred on more than one occasion, which led me to think that it was a problem with the webhost..

Nevertheless, thank you for your quick reply,

greg


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