I can't access to my new hosting (Staff: Resolved) Thread poster: Han Li
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Han Li 
China
Local time: 14:48
English to Chinese
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Dear Proz support team,
I have registered a new domain name 7 days ago, but until now I still can't log in my account to create my new website? I have submitted a ticket, but not receive a response on how to handle with this situation.
What's wrong with it? How many days I can access to my hosting after registration?
Regards,
Han Li
[Subject edited by staff or moderator 2008-01-08 14:50]
| | | | | Andrew will reply today | Jan 8, 2008 |
Hi Han,
Sorry for the delay. Andrew will reply today.
Regards,
Henry
| | | | Han Li
China
Local time: 14:48
English to Chinese
+ ...
TOPIC STARTER
Thank you Henry.
I hope I can access to my new web hosting earlier.
Regards,
Han Li
| | | | | I apologize for the delay | Jan 8, 2008 |
Hello Han,
I have completed the domain name update for your hosting account.
Thanks for your support of ProZ.com
Best Regards,
Andrew
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Han Li
China
Local time: 14:48
English to Chinese
+ ...
TOPIC STARTER
Hello Andrew,
Thank you for your help. But I still can't access to my new website.
The error message is as following:
Safari could not open the page “http://xxx.com:2082/” because the server stopped responding.
I will try to do that tomorrow. I hope I can login it.
Regards,
Han Li
| | | | Han Li
China
Local time: 14:48
English to Chinese
+ ...
TOPIC STARTER | One more error on [Manage My Domains] | Jan 8, 2008 |
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Maybe it is a transient pr... See more Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Maybe it is a transient problem. ▲ Collapse
| | | | Han Li
China
Local time: 14:48
English to Chinese
+ ...
TOPIC STARTER | Still can't login cPanel and Webmail | Jan 9, 2008 |
Hello Andrew,
I still can't login cPanel and Webmail, but I can access to [Manage My Domains] .
What's wrong with it?
Thank you for your great help.
Regards,
Han Li
| | | | Han Li
China
Local time: 14:48
English to Chinese
+ ...
TOPIC STARTER
Now all are right. It's my firewall.
Regards,
Han Li
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