Katalin Horvath McClure United States Local time: 19:10 Member (2002) English to Hungarian + ...
Jan 11
Today I replied to a message that came through the Connect! system. On the reply form there is a button that says "Attach a file". When I clicked on it, I had to select the file, then I had to "Upload" it, then I had to click the "Send" button.
Now, this action does not attach the file to the actual message, it sends a separate email to the client, with a link to download the file.
Why is this set up like this?
Why is it better for the client to receive two separate email messages, one with the text of the reply and another with the link to the file that was supposed to be attached?
From the client's point of view, I think it is hard to keep track of things, especially when the Subject of those two emails don't seem to be related (cannot search by name, for example) - imagine, if the client gets 50 responses times two emails, and then needs to sort out which email belongs with which file sending notice? Not a pleasant experience, I bet.
I believe on the regular Quote form that is used for regular job posts the files are in fact attached to the actual email, not sent separately. Why is it that the Connect! platform, that supposed to be superior to the regular public job post system is in fact inferior in its practical ways?
Could this be fixed, please?
Katalin
[Edited at 2012-01-11 15:30 GMT]
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Thanks for pointing this out. I have added this suggestion to our backlog of ideas and suggestions for site improvement, to be evaluated for possible future implementation.
Best regards,
Alejandro
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
To report site rules violations or get help, contact a site moderator:
DVX2 Professional is the most popular version of Déjà Vu X2 and with good reason. Fast and flexible, Déjà Vu X2 Professional combines Atril’s Intelligent Quality technology with an array of powerful, customisable productivity and quality assurance
SDL Trados Studio 2011 Starter Edition is the new low cost entry-level version of the leading translation memory software. This version is ideal for part-time translators and is a subscription based product. Follow the link to buy or learn more.
The translation workplace 
