Giuliana Buscaglione wrote:
based on my experience as a long-term Platinum member with support staff, I don't think there is any slow reaction: it's weekend. I presume you have missed the text (bold, red) on top of your ticket window:
Please note that the ProZ.com support staff hours are Monday-Friday, 12:00-21:00 GMT (09:00-18:00 Argentina time), so there may be a delay in the answering of your support ticket. Thank you for understanding.
BTW, for Jobs and Blue Board issues you may want to contact one of the Jobs / BB moderators (please see relative moderators' page) via profile instead.
[Edited at 2008-01-27 12:43]
Thanks, Giuliana. I have missed the information! Apologies to the site staff.