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Allow non-users to report spam that came via ProZ.com
Thread poster: Samuel Murray

Samuel Murray  Identity Verified
Netherlands
Local time: 16:18
Member (2006)
English to Afrikaans
+ ...
Sep 16, 2008

G'day everyone

When reporting spam that came via ProZ.com (clicking a link in the mail), ProZ.com currently requires that you log in before you can report it. I think non-users should be able to report spam as well. The same goes for users who are registered but not currently logged in (and for some reason do not want to log in on the computer they use to report the spam).

Your throughts?


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writeaway  Identity Verified

Local time: 16:18
Partial member (2003)
French to English
+ ...
Do you mean non-members? Sep 16, 2008

Samuel Murray wrote:

G'day everyone

When reporting spam that came via ProZ.com (clicking a link in the mail), ProZ.com currently requires that you log in before you can report it. I think non-users should be able to report spam as well. The same goes for users who are registered but not currently logged in (and for some reason do not want to log in on the computer they use to report the spam).

Your throughts?


Them what ain't members is users.


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Samuel Murray  Identity Verified
Netherlands
Local time: 16:18
Member (2006)
English to Afrikaans
+ ...
TOPIC STARTER
Whatever Sep 16, 2008

writeaway wrote:
Samuel Murray wrote:
I think non-users should be able to report spam as well. The same goes for users who are registered but not currently logged in...

Them what ain't members is users.


This is veering off-topic, but in terms of the new terminology used by ProZ.com, a user is someone who is an unpaid member. A visitor is an unregistered user. A user is a registered visitor. A member is someone who paid. A member is a user in one sense but not a user in another sense. The same goes for visitors... members are not visitors, unless you're talking in the sense that they are visitors. And somehow, in the ProZ.com Universe, this is thought to be less confusing than calling everyone silver members, gold members and platinum members.

So, to rephrase, for the pedants: I think visitors should be able to report spam as well (if they've clicked a link in a mail). The same goes for users and members who are not currently logged in (if they've clicked a link in a mail).


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Jared Tabor
Local time: 12:18
SITE STAFF
Using the spam report feature Sep 16, 2008

The spam report feature is relatively new, and its use is being evaluated. Clicking on the link to report the email as spam notifies staff of the issue via support request. This allows staff to verify the email is spam and not an accidental report before taking the appropriate action. It also saves a few steps for those who help with spam reports regularly by contacting support with the email received. Allowing users who are not currently logged in to report is a good idea, Samuel. But why would you ever want to log out of the site?

The functionality of the feature may be extended in the future.

Best regards,

Jared


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Marie-Hélène Hayles  Identity Verified
Local time: 16:18
Italian to English
+ ...
It's a good feature Sep 16, 2008

Jared wrote:

The spam report feature is relatively new, and its use is being evaluated.


Jared


I've used it a few times - it's simple and hassle-free and I'm definitely in favour, as unfortunately Proz is ever more commonly being used as a spam-sending vehicle - I assume due to the site's increasingly high profile. Being able to report spam with a single click is a definite plus.


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Samuel Murray  Identity Verified
Netherlands
Local time: 16:18
Member (2006)
English to Afrikaans
+ ...
TOPIC STARTER
Logging in and out Sep 16, 2008

Jared wrote:
But why would you ever want to log out of the site?


In my case, I use ProZ.com in Opera, but I read my mail in Firefox, because of compatibility. I don't want to be logged into ProZ.com using Firefox because of privacy issues.

But let's suppose I had used a cybercafe to read my mail... then I would not have wanted to log into any site unless entirely necessary.


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