Hi Katharina,
This has happened to me a lot of times.
Have you submitted a support request?
Due to bank charges, I paid the Platimum upgrade before June and the payment still has not arrived in full.
I don't get this - benk charges for intra-EU payments in euros went down as from 1 July...?
But for the open jobs - I am often working on the computer and see the messege from ProZ over MSN Messenger and when I go to the message immediatly, the job has already been closed.
MSN Messenger? Job notifications come in by e-mail - have you checked the mail settings in your profile?
Best regards, Ralf