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Error 554 - why? "Sender Access Rejected - Access Denied"
Thread poster: Paul Dixon

Paul Dixon  Identity Verified
Brazil
Local time: 07:58
Portuguese to English
+ ...
Apr 13, 2009

When I send e-mails about jobs, sometimes (but not always) I get the message

Connected to [IP Number] but user was rejected.
Remote Host said: 554 5.7.1 Sender Access Rejected - Access Denied

The latest e-mail was a reply to a bidding process for a translation job (not through Proz) with my Curriculum Vitae as an attachment.

Any idea why?

What is the best solution - go somewhere else (like a cybercafé), try again later, use my other e-mail address or just give up?

[Subject edited by staff or moderator 2009-04-13 13:35 GMT]


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Natalie  Identity Verified
Poland
Local time: 12:58
Member (2002)
English to Russian
+ ...
Hi Paul Apr 13, 2009

As this is obviously an error related with the communication of your computer with ProZ.com server, the best solution would be submitting a support request with a detailed description of the problem and ask the site developers to look into the problem.

Natalia


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Natalie  Identity Verified
Poland
Local time: 12:58
Member (2002)
English to Russian
+ ...
P.S. Apr 13, 2009

I am moving the thread to ProZ.com technical support forum

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Error 554 - why? "Sender Access Rejected - Access Denied"

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