Correcting mistake on rates
Thread poster: Paula Greyling

Paula Greyling  Identity Verified
United Kingdom
Local time: 23:32
Member (2004)
English to French
+ ...
May 18, 2004

Hello,

I seem to have a mistake while entering my rates. And now I am not allowed to modify them.
Therefore my page will be displaying wrong rates (very wrong).
What can I do?

Thanks in advance,

Paula Greyling


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Subhamay Ray  Identity Verified
Local time: 04:02
English to Bengali
+ ...
Make it invisible May 18, 2004

You can use "Toggle rates visibility" and make the rates visible only to you until you can change it again.

Best wishes,

Subhamay


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Paula Greyling  Identity Verified
United Kingdom
Local time: 23:32
Member (2004)
English to French
+ ...
TOPIC STARTER
Correcting rates, 3 months is a lot May 18, 2004

I have to wait until August to change them again.
Doesn't ProZ tech support offer any solution to these kind of problems?


Subhamay Ray wrote:

You can use "Toggle rates visibility" and make the rates visible only to you until you can change it again.

Best wishes,

Subhamay


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gianfranco  Identity Verified
Brazil
Local time: 19:32
Member (2001)
English to Italian
+ ...
Incorrect rates May 18, 2004

The rates can be edited without any limit for the first 7 days. This is to avoid any mistake entering figures.
The result can be entered and checked for a whole week.

After this grace period, they can be changed only every 3 months.
This is motivated by not having the rates changed opportunistically, every time that a user wants to show higher/lower rate (yo-yo rates?!?)

Hiding the rates will still maintain the incorrect data in the profile, and this may affect the range of jobs for which the user receives a notification, and also the ability to place an offer to some jobs, if the rate offered is outside of the range entered. See the FAQ pages for more details.

In case of a genuine mistake, we can help to edit/delete them. Please submit a Support request.

Gianfranco
ProZ.com Team


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Paula Greyling  Identity Verified
United Kingdom
Local time: 23:32
Member (2004)
English to French
+ ...
TOPIC STARTER
Rates error. Thank you May 18, 2004

Thank you Gianfranco,

I understand the considerations you expose.
It seems that for some reason my changes where not saved and the rates stayed as they where, wrong.
I will submit a support request.
Regards.
Paula
Gianfranco Manca wrote:

The rates can be edited without any limit for the first 7 days. This is to avoid any mistake entering figures.
The result can be entered and checked for a whole week.

After this grace period, they can be changed only every 3 months.
This is motivated by not having the rates changed opportunistically, every time that a user wants to show higher/lower rate (yo-yo rates?!?)
Thank you Gianfranco,

Hiding the rates will still maintain the incorrect data in the profile, and this may affect the range of jobs for which the user receives a notification, and also the ability to place an offer to some jobs, if the rate offered is outside of the range entered. See the FAQ pages for more details.


edit/delete them. Please submit a Support request.

Gianfranco
ProZ.com Team


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Correcting mistake on rates

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