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Not receiving e-mail notification of awarded Kudoz etc.
Thread poster: PAS

PAS  Identity Verified
Local time: 23:39
English to Polish
+ ...
Jun 2, 2004

I stopped receiving e-mails that I was awarded points for an answer, that points have been awarded to someone else, about agrees, asker notes etc. etc.

I haven't changed anything in my profile.

Have I missed something? My attendance at the site is spotty lately, so please excuse me if this is something obvious.

TIA
Pawel Skalinski

[Edited at 2004-06-02 10:00]


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PAS  Identity Verified
Local time: 23:39
English to Polish
+ ...
TOPIC STARTER
Solved! Jun 2, 2004

It seems an unindentified virtual computer persona has put the proz.com domain on my "block spam" list.

Duhh...

Sorry for the trouble.

Pawel Skalinski


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gianfranco  Identity Verified
Brazil
Local time: 18:39
Member (2001)
English to Italian
+ ...
'False positive' anti-spam block at your email service Jun 2, 2004

Dear Pawel,
I take the chance offered by your posting to invite any member having similar problems to:

1. Check your email preferences
Verify if the choices and options available are setup as expected

2. Contact our support desk, using the Support page
http://www.proz.com/support

3. Contact your Internet Service Provider (ISP) or email service provider
Check if they are blocking some messages to your email account. Some anti-spam products, installed at the email server, may incorrectly classify some traffic as spam (false positive) and block it.

bye
Gianfranco


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PAS  Identity Verified
Local time: 23:39
English to Polish
+ ...
TOPIC STARTER
Too quick on the click Jun 2, 2004

A false positive is one possibility.
Another (more likely, probably) is that someone inadvertently marks a piece of mail as spam and the blocker shoots down everything from that address or domain afterwards.

So check your blocked address lists every now and then to see if your boss's e-mail address isn't on it!

Cheers, and thanks,

Pawel Skalinski


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