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I can't send profile e-mails (I get a message to contact a moderator)
Thread poster: Bernadette Mora

Bernadette Mora  Identity Verified
Spain
Local time: 05:34
English to Spanish
+ ...
Oct 1, 2004

Hello!

Every time I try it, I get:

Notice From Moderators


"Your access to this area of the site has been temporarily suspended. Message to you:

See "Rules for Sending Messages via Profiles"

Please contact a moderator if you have any questions."

Why? Any idea?

Your comments will be highly appreciated.

Regards,

Bernadette

[Subject edited by staff or moderator 2004-10-01 11:07]


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Ralf Lemster  Identity Verified
Germany
Local time: 05:34
English to German
+ ...
Submit a Support Request Oct 1, 2004

Hi Bernadette,
From what I can see, you used the profile e-mail function to send group mails advertising your services.

The Rules for Sending Messages via Profiles are quite clear in this respect:


Messages sent via profile messages may not include:
1. advertising of any product or service, including your services.
(...)


In addition, the group messaging form clearly states:

NOTE: Do not use this form to advertise your services


I suggest to submit a Support Request to ProZ.com staff, in which you undertake to comply with the rules in future.

HTH, Ralf


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Khalid Hantash  Identity Verified
Palestine
Local time: 06:34
Arabic to English
+ ...
Similar case Oct 1, 2004

I have experienced it and I received the same answer, but I can't get in touch with Mr Henry. So how can I offer my apology for this mistake? Please tell us how... I have contacted two moderators who told me to e-mail staff members. How can I e-mail them when I am in such a case?
han you in adavance for you interest!
Khalid


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Uldis Liepkalns  Identity Verified
Latvia
Local time: 06:34
Member (2003)
English to Latvian
+ ...
Dear Khalid Oct 1, 2004

your posting ban will expire on October the 4th.

Uldis

khalid hantash wrote:

I have experienced it and I received the same answer, but I can't get in touch with Mr Henry. So how can I offer my apology for this mistake? Please tell us how... I have contacted two moderators who told me to e-mail staff members. How can I e-mail them when I am in such a case?
han you in adavance for you interest!
Khalid


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Henry Dotterer
Local time: 23:34
SITE FOUNDER
Entering a support request is the best way to contact staff Oct 1, 2004

For future reference, wntering a support request is the best way to contact site staff. To get there, click "Support" in the upper right of any ProZ.com page.

Khalid, I have removed your block based on your recognition of the rule. Thank you.


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Bernadette Mora  Identity Verified
Spain
Local time: 05:34
English to Spanish
+ ...
TOPIC STARTER
Recognition of the rule Oct 6, 2004

Hi Henry,

I didn't know the rules when sending e-mails through Proz and I used it for business purposes.
Sorry, sorry, sorry...
Will you please unblock me?
Thanks a lot!
Regards from Spain.
Bernadette


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I can't send profile e-mails (I get a message to contact a moderator)

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